What is the business analysis service framework?
Situation investigation and problem analysis
Feasibility assessment and business care development
Business process improvement
Requirements definition
Business acceptance testing
Business change deployment
(Stakeholder engagement and strategic context)
Situation investigation and problem analysis
Investigate situation
Understand the strategic context
Articulate the business needs
Define the problem
Define the scope of BCM
Define the rationale for rejecting a project proposal
Investigative techniques
Interviews
Workshops and focus groups
Surveys
Observations
Document analysis
Scenario analysis
Recording information techniques
Mind maps
Rich pictures
Problem statements
Context diagrams
Etc
Feasibility assessment and business case development
Define the rationale for a proposed business change
Generate, describe and evaluate the options to achieve the business requirements
Describe the investment objectives and predicted business benefits
Support informed decision making regarding business change investment
Techniques for Feasibility assessment and business care development
Business options identification
Cost/benefit analysis
Investment appraisals
Impact analysis
Risk analysis
Techniques Business process improvement
Business process modelling
Business rules analysis
Value stream analysis
Activity diagrams
Event analysis
Gap analysis
Requirements definition
Define requirements
Elicit and interpret requirements
Record requirements
Build models and prototypes to represent these
Communicate with stakeholders to clarify these
Analyse and prioritise the quality of defined requirements
Support stakeholders view of requirements
Conduct user analysis and profiling
Ensure requirements are in Alignment
Business acceptance testing
Test scenario analysis
Test case definition
Business change deployment
Define transition requirements for the business changes
…
What are the 4 recipients of business analysis services ?
Project
External
Operational
Governance
(All stakeholders)
