Module 4- Composing Emails Flashcards

(15 cards)

1
Q

When is email appropriate

A

Short requests

Multiple receivers

Archived messages

Attachment cover

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2
Q

Types of emails

A

Casual

Formal

Informal

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3
Q

Casual example

A

Running late 😢 omwwww!!!

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4
Q

Informal example

A

Sorry I’m late to the meeting —- but I’m on my way

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5
Q

Formal example

A

Regretfully, I will be late for our meeting; however, I will be there soon

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6
Q

Parts of an email

A

Heading

Salutation

Body

Complimentary close

Signature block

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7
Q

Heading

A

To

Cc

Subject

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8
Q

Salutation

A

Dear Mr bitch:

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9
Q

Complimentary close

A

Sincerely,

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10
Q

Signature block

A

Sharon Ellis

Lead bitch
PCL builders
123 Somewhere blvd
Wynyard sk s0a4t0
Phone: 123 456 7890

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11
Q

Subject needs to be

A

Specific

Concise

Capitalized

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12
Q

Salutation

Type and examples

A

Friendly:
Hi, Pat,
Thanks, Pat,
Good morning, Pat,

Formal:
Dear Ms. Smith,

Unknown recipient:
Greetings,

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13
Q

Close types and examples

A

Friendly:

Cheers,
Best,

Formal:

Regards,
Sincerely,

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14
Q

Signature block example

A

Jane doe (she/they)
B. Comm. Human Resources
University of Saskatchewan
Cell:
Email:

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15
Q

Organization of email

A

Open with main idea

Organize body for readability:
-lists
-paragraphs
-headings
-bolding

Close effectively:
-action information
-summary
-concluding thought

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