Module 4- Direct Messages Flashcards

(7 cards)

1
Q

How does business writing differ from other types of writing

A

Purposeful

Economical

Audience oriented

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2
Q

Stages of writing

A

Planning
Drafting
Revising

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3
Q

Planning phase Aka Step 1

Consists of

A

Goals
Audience
Information

Analysis and organization

Form. Channel and format

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4
Q

Planning

Goals and
Audience part

A

Determine the primary. Secondary and hidden audience

What is:
-My relationship to audience
-audience reaction to my message
-do I want my audience to think. Feel. Behave. Etc
-form message takes
-best way for audience to receive message. Written or verbal

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5
Q

Direct organization

A

If ppl are pleased , somewhat interested or mutual

Give the good news or main idea first

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6
Q

Indirect organization

A

If ppl are uninterested. Displeased, disappointed, hostile

Give the bad news or main idea in the middle

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7
Q

Direct organizational pattern

A

Opening
-objective

Body
-content

Closing
-goodwill

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