22.8

Question 1

The pillars of community outreach are __________ and _________

Answer 1

community partnerships and problem solving. HPM 22.8 1-4

Question 2

What are the principles of community outreach?

Answer 2

Responsibility,
Public Support,
Communication,
Problem-Solving,
Identification of Traffic Safety Problems (HPM 22.8, page 1-5 to 1-6)

Question 3

Identification of Traffic Safety Problems. What are the five applications that can be used to impact potential problems?

Answer 3

(a) Enforcement.
(b) Education.
(c) Engineering.
(d) Expectations.
(e) Partnerships. HPM 22.8 1-7

Question 4

LE and community members can develop trust with community residents on three levels. What are they?

Answer 4

(1) Formally - memberships and involvement with organization, coalitions, task forces.
(2) Working level - officers practicing proactive “in-view” patrol in neighborhoods and taking the initiative and time to get to know residents and their needs.
(3) Informally (and most effective) - when community residents and LE become acquainted through social or civic events, and town hall meetings, or join together to work for common goals, such as youth safety (22.8, page 1-9)

Question 5

Community outreach. Effective and successful partnerships are built based on trust. Building trust requires the following three items:

Answer 5

Truth, Respect, Understanding (HPM 22.8 1-9)

Question 6

CHP 320 shall be prepared and retained at the Area for a period of ___ ____.
Area shall forward a copy of the CHP 320 each quarter to Division no later than
the ____ of the month following the quarter.

Answer 6

One year / 10th (HPM 22.8 1-13)

Question 7

Community members should be surveyed at least ______________ to ascertain where they perceive traffic safety can be improved.

Answer 7

Once each year (HPM 22.8 2-12)

Question 8

What is the most widely used problem-solving process in law enforcement?

Answer 8

SARA- scanning, analysis, response and assessment model (22.8, page 2-12)

Question 9

_________is a general term which describes the activities used to manage the image of the California
Highway Patrol’s activities directed toward accomplishing the departmental mission, meeting
objectives, and attaining departmental goals through information dissemination and enforcement.

Answer 9

Public relations HPM 22.8 3-3

Question 10

Who is responsible for pursuing an effective public relations program?

Answer 10

Every employee, at every level, uniformed and nonuniformed. (HPM 22.8, 3-4)

Question 11

Only the rank of _________ or above shall discuss personnel issues other than critical incidents such as shootings, collisions, etc.

Answer 11

Commander (22.8, 3-5)

Question 12

Departmental employees are not to wear an approved CHP uniform, equipment, or recognizable portion thereof to any event while off duty without the permission of the _______________________.

Answer 12

Office of the Commissioner. (HPM 22.8 4-4)

Question 13

How many hours of mentoring leave can an eligible employee receive per calendar year?

Answer 13

40 hours per calendar year, once they have used an equal amount of their personal time for the activities (22.8, page 6-5 to 6-6)

Question 14

T/F - Official CHP insignia decals will remain the property of the CHP. Further, the CHP reserves the right to confiscate and remove the decals should it be determined the insignia are being used in a negative or inappropriate manner

Answer 14

True. HPM 22.8.14-6