5.1

Question 1

The CHP 51WP shall be used only for correspondence between ________.

Answer 1

state agencies (HPM 5.1 1-4)

Question 2

Correspondence shall be acted upon as soon as practicable. If it is required and the desired information cannot be furnished within _________ from the date of receipt, the correspondence shall be acknowledged with an interim response.

Answer 2

15 working days (HPM 5.1 1-4)

Question 3

The original of all correspondence shall be signed in ______ ink.

Answer 3

blue (HPM 5.1 1-4)

Question 4

Category 1 correspondence is prepared on a ____________, and shall be used for intradepartmental and interdepartmental correspondence.

Answer 4

CHP 51WP, Memorandum template (HPM 5.1 2-3) (Correspondence to appointed officials shall be prepared as a memorandum.)

Question 5

Category 2 correspondence is prepared on______________. It shall be used for correspondence directed to agencies or individuals outside of California state government.

Answer 5

California Highway Patrol (CHP) letterhead (HPM 5.1 2-3) The CHP letterhead can be used within state government for the following:
(1) Commendations of departmental and other state employees.
(2) Elected officials such as Governor, Lieutenant Governor, state Legislators, judges of the appellate and superior courts, and justices of the supreme court.

Question 6

How many spaces shall be between the signature block and the complimentary close in a letter.

Answer 6

Shall be blocked flush with the left margin and shall be four line spaces [three blank line spaces, type on the fourth line] below the complimentary close in a letter. (HPM 5.1 2-6)

Question 7

Complimentary Close. The complimentary close shall be blocked two line spaces below the body of the correspondence, flush with the left margin. “___________” shall be used to close all departmental letters. A comma shall follow at the end of the complimentary close.

Answer 7

“Sincerely” HPM 5.1 4-7

Question 8

Personal mail ________________ be dispatched using departmental stationery, envelopes, or postage.

Answer 8

shall not HPM 5.1, 5-4

Question 9

Communications Network (Comm-Net) messages may also be used to establish policy for up to _______________.

Answer 9

90 calendar days. HPM 5.1 6-3