It is understood by the parties that CAHP has the following rights:
To represent its members before the State regarding wages, hours, and other terms and conditions of employment.
To receive timely written notice of changes to, or adoption of, any rule or regulation directly relating to wages, hours, and other terms and conditions of employment. (MOU pg7)
Upon request of an employee, a CAHP Representative shall be allowed up to _____ hours of release time to assist the employee on a grievance or complaint at each level of the grievance/complaint procedure, provided it is in the CAHP Representative’s designated area of primary responsibility. This time may be extended with approval of the commander of the Office of Employee Relations.
Four. (MOU, PG 8)
With an employee’s_______________, an authorized CAHP Representative shall be permitted, upon request, to inspect the employee’s official Department personnel file during normal business hours. Such review shall not interfere with the normal business of the Department.
written consent. MOU pg10
A grievance is a dispute of one or more employees, or a dispute between the State and CAHP involving the_____ ,_____, or ____ of the express terms of this Agreement.
Interpretation / application / enforcement. MOU pg. 13
Informal Discussion. An employee grievance or complaint initially shall be discussed with ___________________. This discussion must occur within _______ days of the event or circumstances occasioning the grievance. The immediate supervisor shall give his/her decision or response within ___________ days of the discussion.
the employee’s immediate supervisor / 21 calendar / seven calendar. MOU pg 14, 17
Formal Grievance/Formal Complaint - Level I (Commander)
(1) If an informal grievance/complaint is not resolved to the satisfaction of the grievant/complainant, a formal grievance/complaint may be filed no later than: _________ days after the event or circumstances occasioning the grievance, or within ________ days of the decision rendered in the informal grievance/complaint procedure, whichever is later.
(2) A formal grievance/complaint shall be initiated in writing on a form provided by the State and shall be filed with a designated supervisor or manager identified by the appointing authority as the first level of appeal.
(3) Within _________ days after receipt of the formal grievance/complaint, the person designated by the Department head as the first level of appeal shall respond in writing to the grievance/complaint.
Twenty-one calendar / seven calendar / 14 calendar. MOU Pg 14, 17
Formal Grievance/Formal Complaint - Level II (Division Chief)
(1) If the grievant/complainant is not satisfied with the decision rendered pursuant to Level I, the grievant/complainant may appeal the decision within ___________ days to a designated supervisor or manager identified by the appointing authority as the second level of appeal.
(2) Within ________ days after receipt of the appealed grievance/complaint, the person designated by the Department head as the second level of appeal shall respond in writing to the grievance.
14 calendar / 21 calendar. MOU Pg 15, 17/18
Formal Grievance/Formal Complaint - Level III (Commissioner)
(1) If the grievant/complainant is not satisfied with the decision rendered pursuant to Level II, the grievant/complainant may appeal the decision within _______ days to a designated supervisor or manager identified by the appointing authority as the third level of appeal.
(2) Within __________ days after receipt of the appealed grievance/complaint, the person designated by the Department head as the third level of appeal shall respond in writing to the grievance/complaint.
14 calendar / 21 calendar MOU. Pg 15, 18
This is the final step in the Formal Complaint process
Formal Grievance - Level IV (DPA)
(1) If the grievant is not satisfied with the decision rendered at Level III, the grievant may appeal the decision within _________ days to the Director of DPA or his/her designee.
(2) Within ________days after receipt of the appealed grievance, the Director of DPA or designee shall respond in writing to the grievance.
14 calendar / 45 calendar. MOU Pg15
Arbitration Procedure. If CAHP is not satisfied with the decision rendered at Level IV, CAHP may appeal the decision to binding arbitration within __ _____ days of management’s final decision.
30 calendar MOU pg. 16
A complaint is a dispute of one or more employees or a dispute between the CAHP and the
Department involving the application or interpretation of an existing ___________ or __________. This procedure does not cover merit-related issues.
Written Rule or Policy. MOU Page 17
An employee’s complaint initially shall be discussed with the employee’s _____________
____________. This discussion must occur within ______ of the event or circumstances
occasioning the complaint.
Immediate Supervisor, 21 Calendar Days. (MOU Page 17)
Note: The immediate supervisor shall give a decision or response within 7 Calendar days of the discussion.
Formal Complaint - Level III. If the complainant is not satisfied with the decision rendered in Level II, the complainant may appeal the decision within ______________to the Office of the
________________. This is the final and last step of the procedure.
14 Calendar Days, Office of the Commissioner. MOU Page 18
The ___ is a _______ __________ process by which an employee’s chosen CAHP Representative
acts on behalf of the employee utilizing the “meet and confer” process to informally resolve
adverse written findings of a citizens’ complaint investigation or any adverse comments on
performance documents (i.e. CHP 100 forms, Memorandums of Direction, Correction or
Findings, Censurable Incident Reports, etc.).
IDR/dispute resolution (MOU pg. 18)
IDR – Level I-An employee’s chosen CAHP Representative may request to “meet and confer” with
the Area/Section Commander over written comments considered adverse to the employee’s
performance. This discussion must occur within ____________of the issuance of the written comments.
Within _____________of the “meet and confer,” the Area/Section Commander shall render a decision to
the CAHP Representative.
21 Calendar Days, 21 Calendar Days. MOU Page 19
IDR – Level II. If the dispute is not resolved with the decision rendered by Level I, the dispute may be elevated by the employee or the Area Representative to the employee’s CAHP District Director. The District Director may request to “meet and confer” with the appropriate Division Commander over written comments considered adverse to the employee’s performance. This discussion must occur within ____________ of the Area/Section Commander’s decision. Within ___________of the Level II “meet and confer,” the Division Commander shall render a decision to the CAHP District Director.
21 Calendar Days, 21 Calendar Days. MOU Page 19
IDR – Level III. If the Director and/or affected employee is not satisfied with Division response,
he/she may request that the item be placed on a formal “meet and confer” agenda, scheduled between the CAHP and the Office of the Commissioner. This discussion must occur within _______________of the Division Commander’s Decision. ___________________of the Level III “meet and confer,” the Office of the Commissioner shall render a decision to the CAHP.
21 Calendar Days, 21 Calendar Days. MOU Page 19/20
Note: Level III shall be considered the last level of appeal
Employees shall qualify for a swing shift pay differential of $_____per hour when ________ of the regularly scheduled work shift fall between ______ and _____ hours.
Employees shall qualify for a graveyard shift differential of $_______ when __________ of the regularly scheduled work shift fall between ____and _____ hours.
$1.00 / four or more hours / 1800 and 0100 hours
$1.50 / four or more hours / 2300 and 0600 hours. MOU PG 25
Employees who are assigned to perform the duties of an OIC for __________ during a shift shall receive a differential of ____% of the daily rate of base pay for every day
six hours or more / 5%. MOU Pg 25
Once an employee’s CTO balance reaches 480 hours, the Department retains the authority to mandate a reduction by ordering time off. When CTO time off is ordered, the employee shall be provided reasonable advance notice ______________ and not be ordered to take such time off in less than shift increments.
at least 24 hours (MOU page 24)
True/False- For the purposes of this section (business calls), text messaging, email and other forms of electronic communication are considered business calls.
False/ it shall not be used as a means of communication with employees during off duty hours when a response is required. (26)
For call-back time due to multiple court appearances in the same day, how much time must elapse between the end of the first appearance and the beginning of the second for an employee to qualify for a second four-hour call-back time block?
Six hours. Otherwise the call-back time extends from the beginning of the first appearance to the end of the second. (MOU p27)
The only instances in which CTO is required for employees are under the following circumstances:
When in travel status not connected with enforcement duties, such as travel to or from the Academy or other school for the purpose of training. (MOU, pg. 27 f(1)(a))
Call-Back Time. When an additional trip to the work location is required, the employee will be compensated, up to a maximum of _______________________, for travel time.
one and one-half hours each way. MOU pg 28
An employee shall not be subject to this limit when he/she is required to attend court in an Area other than where he/she is currently assigned.