Chapter 11 Flashcards

(16 cards)

1
Q

what are strategies when managing across borders

A

multi-domestic
international
transnational
global

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2
Q

explain the global strategy (centralization, adaptation to local markets, focus)

A

centralization: High
Adaptation to local markets: low
Focus: efficiency

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3
Q

how does the global environment influence management

A

economic factors (trade agreements)
political legal factors (poorly protected property rights)
cultural factors (education, social structure, religious beliefs)

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4
Q

what are Hofstede’s cultural dimensions of power

A

distance - how much authority your manager has
individualism and collectivism - make decisions for yourself
masculinity (money, achievement, growth) - femininity (balance, work environment)
uncertainty avoidance - risk taking
confucian dynamism - long term versus short term
indulgence versus restraint - enjoying life and having fun

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5
Q

whats the difference between Canadian and international HRM

A

greater emphasis on relocation, employee orientation, and employee services required in specific countries
more complexity
use of HRMS to monitor international assignments

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6
Q

What are some international recruitments

A

expatraites - send employees to the other country
Host-country nationals - hiring someone for your international organization that is apart of that country
third country nationals - employees hired by a company to work in a country that is neither the employee’s home country nor the country where the company’s headquarters is located
transnational teams - groups of employees from different countries who collaborate to achieve a common goal, leveraging diverse expertise across various geographic locations

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7
Q

how do you attract global talent

A

Brand: having a reputation as an employer where people can excel
Compensation: ensuring that the rewards program is competitive and fits the local circumstances as well as what applies in the home country
Development: increasing employees skills and competencies
Culture: understanding the local environment and what additional supports might be necessary to attract and retain employees

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8
Q

how do you go about international selection

A
  1. begin with self identification
  2. create a candidate pool
  3. ensure person-job fit
  4. ensure person-location fit (consider family as well)
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9
Q

what are some considerations when selecting an expatriate employee

A

ability to do the job
ability to speak different languages
ability to adapt to new environments
ability to make effective decisions
ability to work in teams
ability to respect diversity

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10
Q

whats included in international training and development

A

content (language training, cultural sensitivity training)
training the entire family
career development
repatriation

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11
Q

what is international performance management

A

reviewing performance (who should do this)
performance criteria
providing feedback

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12
Q

what does culture shock mean

A

Ongoing stress and unhappiness due to the inability to adapt to a new way of life in a foreign country

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13
Q

what are some international rewards and recognitions

A

compensation of host country employees
compensation of host country managers
compensation of expatriate employees

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14
Q

explain the transnational strategy (centralization, adaptation to local markets, focus)

A

centralization: Medium
Adaptation to local markets: High
Focus: efficiency + flexibility

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15
Q

explain the international strategy (centralization, adaptation to local markets, focus)

A

centralization: Low
Adaptation to local markets: Low
Focus: Export, brand identity

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16
Q

explain the multi-domestic strategy (centralization, adaptation to local markets, focus)

A

centralization: Low
Adaptation to local markets: High
Focus: Local responsiveness