Chapter 5 Flashcards

(24 cards)

1
Q

what is HR planning

A

process to ensure that an organization has people available (employed) who have the right competencies, and that these people are being effectively utilized in the right capacities in order for the company to achieve its desired objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are two qualitative (not measurable) approaches for forecasting demands for employees

A

Management forecasts: Relies on managerial insights and expertise
Skills inventory: Track current employee skills for effective role assignments

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are three quantitative (measurable) approaches for forecasting demands for employees

A

Trend analysis: Uses historical data to predict future workforce needs
Staffing Tables: Visual representations of internal jobs
Markov analysis: Analyze employee movement pattern for better
workforce planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the four HR planning steps

A
  1. Forecast demand for labour
  2. Determine supply of labour - external and internal
  3. Identify the gap between demand and supply
  4. Develop action plans to eliminate the gap
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How do we help with oversupply

A

Attrition - allowing the workforce to reduce naturally by not replacing employees who retire, resign, or other reasons. This helps reduce the number of employees gradually
Leave of absence without pay - offering employees the option to take unpaid leave for a set period. This reduces costs while keeping employees connected to the company
Job sharing - two or more employees share the responsibilities of one full time job, reducing the number of hours worked per employee and allowing the company to retain talent while cutting costs
Reduced hours - reducing the working hours for employees to lower labor costs while avoiding layoffs. This could be in the form of fewer shifts or shortened weekends

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

how do we help decrease a shortage

A

full-time/part-time hiring - actively hiring new employees, either on a full-time or part-time basis, to meet the companies labor needs and handle the increased workload
Independent contractors - hiring independent contractors or freelancers to provide short-term or specialized work without the need for long-term commitments or benefits, offering flexibility in staffing
Use of overtime - asking existing employees to work overtime, increasing their hours temporarily to cover the shortage without the need to immediately hire more staff
Retention strategies - implementing strategies to retain existing employees, such as offering incentives, improving work conditions, or career development opportunities, to prevent further labor shortages due to turnover

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what is recruitment

A

finding, attracting, and motivating potential candidates to apply for open positions in an organization. The goal is to ensure a sufficient pool of qualified applicants for current or future job postings

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what is the recruitment process

A
  1. Planning for staffing needs
  2. Identification of current or upcoming vacancies
  3. Create job descriptions and specifications for clarity
  4. Determine recruitment method
  5. Creating pool of potential qualified applicants
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what is human resources management systems

A

an HRMS is a digital solution used to manage and streamline various HR functions and processes within an organization. It typically integrates multiple HR functions like payroll, recruitment, employee data management, performance tracking, and training into one system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is succession planning and what is the purpose

A

Definition: this is the process of identifying and developing internal employees who have the potential to fill key leadership or critical roles within the organization in the future
Purpose: it ensures that there is a ready pool of qualified candidates to take over important positions when they become vacant due to retirements, promotions, or unexpected departures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are some benefits of internal recruitment

A

Reduces risk
Cultural fit
Faster hiring process
Cost-effective
They want to hire someone that will stay for a long time because each employee costs about $10,000-$100,000

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what are some pitfalls of internal recruitment

A

Limited talent pool
Skill gaps
Can cause resentment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what are some external recruitment methods

A

Advertisements
Internet
Educational institutions
Employment agencies
Social media
Open houses and job fairs
Professional organizations
Employee referrals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what are some pitfalls of external recruitments

A

Higher recruitment costs
Unknown performance and capabilities
Lack of company/industry knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what are some benefits of external recruitments

A

Advance BEI initiatives
Acquire unique skills and experiences

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what are some recruitment considerations

A

Legal requirements (bona fide, systematic discrimination)
Employment equity
Diversity

16
Q

how can you gather information on applicants

A

Resumes
Application forms
Interview

17
Q

what is selection

A

the process of choosing from the pool of applicants and hiring individuals who are best able to fulfill the requirements of the job

18
Q

what is reliability

A

the degree to which selection procedures provide consistent and comparable outcomes over time

19
Q

what is validity

A

how well a selection procedure measures what it is intended to measure

20
Q

what are some interview methods

A

One-on-one
Panel
Telephone
Technology based

21
Q

what are the two types of interview questions

A

Structured questions
-Behavioural description interview
-Situational questions
Unstructured questions

22
Q

what is the interview guideline

A

Establish an interview plan
Establish and maintain rapport
Be an active listener
Pay attention to verbal cues
Provide information as freely and honestly as possible
Separate facts from inferences
Recognize biases and stereotypes
Standardize questions asked
Avoid illegal questions

23
Q

what are employment assessments

A

Aptitude and cognitive ability tests
Psychological and behavioural assessments
Physical and endurance tests
Achievement and knowledge based tests
Competency and job specific tests
Medical and workplace safety assessments