Chapter 3 Flashcards

(15 cards)

1
Q

what is organizational culture

A

Collective understanding of beliefs and values that guide how employees act and behave

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2
Q

how does organizational culture impact the work environment and employees

A

Provides the compass of what employees do and say
Several dimensions to culture: power distance, decision making
Culture has profound impact on success of organization

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3
Q

what is employee engagement

A

Amount of commitment and dedication an employee has toward the job and the organization

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4
Q

What makes employees engaged?

A

The term CONNECT

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5
Q

what does CONNECT stand for

A

Communication: clear expectations, organizational strategy, and regular feedback
Opportunities: learning, skill development, and career growth
Nurture: trust, mutual respect, and recognition of progresses
Needs Alignment: Fit between skills, job requirements, and culture
Empowerment: employees having control over their work and incorporating their opinions
Celebration: celebrating achievements and progresses
Team Support: resources, flexible schedules, and positive relationships

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6
Q

what is workers compensation

A

Workers can receive benefits in the form of cash or wage loss payments if absent due to work-related injury or serious illness

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7
Q

what protects employees

A

Safety programs
Creating Awareness
Monitoring and Investigating
Ergonomics (designing tasks, tools, and environments to fit the physical and mental capabilities of people to improve safety, efficiency, and comfort)
Identifying health and safety hazards

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8
Q

What are some other safety considerations

A

workplace security
workplace violence
workplace bullying

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9
Q

what are some causes of stress in the workplace

A

workload
job insecurity
poor management
workplace relationships
lack of control
work-life balance
unclear tasks

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10
Q

what are the impacts of workplace stress

A

mental health issues
physical health issues
performance and productivity
employee turnover

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11
Q

how can employees cope with stress

A

time management
healthy lifestyle
mindfulness and relaxation
seek support
set boundaries

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12
Q

how can managers support the health of employees

A

health services
wellness programs
disability management
employee assistance programs

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13
Q

What does OH&S need to ensure isn’t happening or is very low

A

Occupation injury, illness, disease

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14
Q

who is responsible for workplace health and safety

A

employers, employees, managers, joint health and safety committees

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15
Q

how many workers does there need to be for an employer to establish a joint health and safety committee

A

20 or more

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