Chapter 6 Flashcards

(14 cards)

1
Q

What is orientation

A

A structured process for new employees to become familiar with the organization and their work. This is critical for socialization, which is the embedding of organizational values, beliefs, and accepted behaviours.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is the value of orientation

A

Lower turnover
Increased productivity
Improved employee morale and identification with the company
Lower training costs
Facilitation of learning
Reduction of anxiety

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what is training

A

The acquisition of skills, behaviours, and abilities to perform current work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what is development

A

the acquisition of skills behaviours, and abilities to perform future work or to solve and organizational problem

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what does instructional systems design (ADDIE) mean (the 6 phases)

A

needs Assessment
program Design
program Development
training delivery or Implementation
Evaluation of training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is needs assessment

A

how important is this issue to the success of the organization?
What competencies do employees need?
what competencies do employees have?
what is the gap between the needs and the have? (most important definition)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what is designing the program and the learning outcomes?

A

Clear outcomes
relevance
activity
focus on solving problems
feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is program development

A

once the design is finalized, instructional materials are developed. this includes:
learning modules
presentations and slide decks
videos and animations
eLearning modules
workbooks and job aids

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what is implementing the program

A

before delivering training, its crucial to set up all necessary materials and logistics. this includes:
Finalizing course content
Testing technology
Scheduling Sessions
Training facilitators/instructors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is evaluating the program

A

Reactions: how participants felt about training
Learning: Assesses knowledge gained
Behaviour: measures application of skills on the job
Results: evaluates organizational impact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are some training methods

A

on the job training
apprenticeship training
classroom instruction
case studies
management games
coaching
role-playing
self-directed learning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what is formative evaluation

A

during the development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what is summative evaluation

A

after the implementation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what is kirkpatricks four level mode

A

reaction
learning
behaviour
results

How well did you know this?
1
Not at all
2
3
4
5
Perfectly