Chapter 12 Flashcards

(20 cards)

1
Q

Michael, Dwight’s supervisor, agrees to promote Dwight to branch supervisor, but only if he increases his sales by 35%. Also, Dwight has to make sure that he is using ________ means to achieve_______ends.

A

sanctioned; sanctioned

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2
Q

Kevin, a professor, has just been recognized as being in the top 2% of active researchers in the world. He publishes more articles than anyone within his university. He is very high on the ________
power base.

A

expert

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3
Q

Pete’s colleague just asked him for a favour. Pete said: “Sure, I would be happy to, and I know that you would do the same for me!” What is Pete trying to do?

A

bolster his political network

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4
Q

Which subunit controls strategic contingencies?

A

The one that can obtain scarce resources

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5
Q

Pete, your friend who is leading a fundraising department within a university, is trying really hard to increase his subunits power. Since Pete has arrived, his team has done an exceptional jobs at raising funds and receiving external grants, which has been incredibly hard to do during a recession. What subunit power is Pete using?

A

Scarcity

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6
Q

Steve Nash, the Canadian basketball player, has previously won 2 NBA MVP awards. He has done a tremendous amount of work to promote basketball within Canada. He is well respected and liked throughout this community. Steve is high on which of the bases of social power?

A

Referent and expert

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7
Q

Behaviour is likely to be most ethical under conditions of ________ competition.

A

medium

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8
Q

Mike has a just noticed that Donald, his supervisor, is displaying high levels of Machiavellianism. Based on research, what would be a strategy that Mike could use to neutralize Donald?

A

interact with him in a formal, structured manner

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9
Q

Rob’s employees have high levels of employee effectiveness, based on research, this is likely due to _____
power base.

A

expert

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10
Q

Dan has a natural ability to understand his co-workers. He is so smart, that he can use this knowledge of his employees to influence them in a way that it advances his personal or organizational agenda. Dan has

A

Political skills

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11
Q

A leader’s legitimate power is the power base most consistently associated with employee effectiveness.

A

False

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12
Q

You are so impressed with your new intern. She is so smart, really takes the time to observe others and can just pin point their needs and motives. She seems to have a great understanding of others. In addition, she seems to have really high levels of EI and is great at making strong first impressions. What skills does your new intern possess?

A

Social astuteness

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13
Q

What personality types are most likely to engage in networking behaviours?

A

High self-esteem and extraversion

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14
Q

You are coaching a client who is trying to develop her political skills. What would you suggest that she focus on?

A

social astuteness and apparent sincerity

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15
Q

Matt is a long-time friend that you have known since undergrad. He is a really successful consultant and has been at the same firm for years and has just recently been promoted to full partner. You are really curious about how Matt has managed to become so successful. When asked, he tells you that he is always giving out business cards, reaching out to people on Linked in, and always takes the time to send small gifts and thank you notes to people. What is Matt doing?

A

maintaining contacts

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16
Q

A well liked police captain is leading her team into a highly structured drug bust. We can be certain that the captain is high on two bases of power. What are they?

A

Legitimate and referent

17
Q

Two police officers get into a huge disagreement, and one of them cites his rank in an attempt to settle the dispute. To which power base is he resorting?

18
Q

Katie’s colleagues cooperate with her all the time because, as one of her colleagues stated: “we absolutely love her, she is so kind to everyone at work”. Katie is very high on the ______
power base.

19
Q

The Human Resources department is an example of organizational subunit.

20
Q

Cindy just told Theresa: “Listen girl, I have way more referent power than you do in this sorority” This means that

A

Cindy is well liked by others in the sorority