chapter 4 Flashcards

(20 cards)

1
Q

If you are required to share or express positive emotions, especially when you are feeling positive,

A

boosts job satisfaction and reduces stress

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2
Q

The Minnesota Satisfaction Questionnaire measures overall satisfaction but not facet satisfaction.

A

False

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3
Q

Here are some examples, which of the following best depicts affect events theory and job satisfaction?

A

Seeing a co-worker being put down by a manager provokes emotional anger and lower’s one job satisfaction

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4
Q

Which of the following can be characterized as the “honeymoon effect”?

A

Jason just quit his old job that he hated and started a new job. So far, he loves so many things of the new job, and isn’t aware of things that he may not like.

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5
Q

Diana just experiencing a honeymoon-hangover effect. What does this mean with regards to her job satisfaction?

A

Her job satisfaction on the new job increases and then decreases

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6
Q

Which of the following best depicts low levels of job satisfaction due to the discrepancy theory?

A

workers don’t see their job offering them the salaries that they wished for

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7
Q

Pete is going to work in another country. Prior to leaving, his director told him to be especially careful about how acts and behaves. He pleaded with him to try and avoid any cultural misjudgments. What kind of culture is Pete going to be working in?

A

Tight culture

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8
Q

Here is a situation surrounding the equity theory for Lynn and Jenn, both agree that these figures are accurate

Lynn: Jenn:

Outcomes = 18 Outcomes = 9

Inputs = 6 Inputs = 4

Based on the equity theory..

A

Jenn should be experiencing inequity

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9
Q

Scott, a BU alum, says he will bleed purple for the rest of his life. What does this refer to

A

High affective commitment

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10
Q

Dan just seems to have a natural ability and passion to work and live in really different cultural environments. He seems to be have high levels of

A

cultural intelligence

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11
Q

Which of the following is an example of emotional contagion?

A

Pleasant encounters with students contributes to the professors satisfaction as well as that of the student

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12
Q

Luc’s company is going through a rough time. They are underperforming. He needs to cut employees, but wants to know more about organizational commitment. He wants to know which of the following would be the worst combination?

A

High continuance commitment and low affective commitment

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13
Q

Jenna just took on a new job as a manager in a collective culture. She is new to this type of culture and knows that you are an OB expert. She presents you with a bunch of different ideas, which one would you say would be the best fit for this type of culture?

A

rewarding teams rather than individuals

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14
Q

Jenn has just started a new job. This will be her 6th one in 7 years Jenn has been happy at all her jobs. This suggests that her job satisfaction is

A

partially due to his disposition

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15
Q

Sabrina is really happy about her salary, but she really doesn’t like her co-workers. This illustrates an example of:

A

facet satisfaction

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16
Q

…..
refers to the fact that a test is actually measuring what it should be measuring.

17
Q

According to equity theory, having outcomes equal to a comparison person does not guarantee equity.

18
Q

…… refers to test scores being relatively consistent over time.

19
Q

Based on our class lectures, which of the following is the most accurate

A

Belief + value = attitude

20
Q

Nat just told me, “I hate my job, I would love to get a new one, but no one is hiring. Hey, at least it’s a pay check every two weeks am I right?”. Which of the following would be characterize Nat’s statement?

A

High continuance commitment