chapter 5 Flashcards

(20 cards)

1
Q

As a professor, if I tell my students “If you want me to write you a strong reference letter, you will have to participate in a minimum of three committees by the end of the term”. This would be an attempt of the professor trying to strengthen which of the following

A

Instrumentality

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2
Q

You want to push your employees to become more intrinsically motivated. Which of the following should you do?

A

give them more challenging work

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3
Q

Based on research on Emotional Intelligence (EI), there are two separate models of EI. The two separate models are

A

Dispositional and Ability

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4
Q

The relationship between motivation and performance is quite complex. Which of the following statements is FALSE?

A

Motivation is defined as the extent to which workers contribute to achieving organizational objectives

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5
Q

The _____ theory of motivation seeks to help a person understand whether their motivation is either autonomous or controlled.

A

self-determination

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6
Q

Paul is loving his job and is intrinsically motivated. He feels that he is in complete control of his motivation By definition, this would be defined as ….
motivation

A

autonomous

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7
Q

In McClelland’s theory of needs public relations jobs are attractive to those high in need for ________, and students entering a graduate program are attractive to those high in need for ________.

A

affiliation; achievement

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8
Q

How is Alderfer’s ERG theory different from Maslow’s?

A

if higher level needs are strong but ungratified, individuals will increase their desire for the gratification of lower level needs

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9
Q

Dan is really frustrated with his evaluations in his class. He has worked really hard on submitting three assignments, yet his marks are always below average. He really perceives that the evaluation criteria for the assignments are quite biased and non-reliable as he never hits the high marks that he is striving for. The evaluation criteria has reduced his

A

expectancy

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10
Q

A person’s overall capacity and efficiency for processing information is called

A

general cognitive ability

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11
Q

Nat has been stealing from work. Based on the equity theory, what could be at the root of this behaviour?

A

she has low work outcomes

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12
Q

When examining needs theories of motivation, research has found that they can be applied universally across multiple cultures.

A

false

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13
Q

Based on our lectures, if you could only pick one test to select an employee for your organization (you are looking for an employee who will perform at higher levels), which test should you select?

A

general cognitive ability

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14
Q

You are looking to select an employee to work on a new challenging project. Your colleague has suggested a few people who are highly motivated, but given that you have taken an OB class, you are trying to find an individual with high need for achievement based on McClelland’s theory. By definition, these type of people tend to prefer goals that are

A

moderately challenging

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15
Q

One of my friends grew up always wanting to become a doctor to help other people. When he first started his career, he took so much pride in helping others. Lately, he seems to be more focused on his salary.

A

extrinsic rewards may decrease intrinsic motivation over time

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16
Q

When should you consider using an emotional intelligence test as a selection tool to hire someone?

A

when the job involves social interactions

17
Q

Donald has been trying really hard to get re-elected as president because he really loved the job. Unfortunately, he didn’t get re-elected. Based on the ERG theory, given his frustrations, he may try to seek out more social support from his followers

18
Q

Your manager has a really good ability to remain calm under conflict and she also seems to help others lower their anxiety. This would be an example of

A

management of emotions

19
Q

Ted recently told his supervisor “I think our salaries are definitely the best within our profession! BUT, if we could find a way to link the salaries to performance, I think it would really increase our employees performance.” Ted is telling his supervisor that

A

instrumentality is low and second-level valance is high

20
Q

Your friend wants to hire a new manager. Based on McClelland theory, this person should have

A

high power, low affiliation