chapter 3 Flashcards

(20 cards)

1
Q

Which of the following statements may indicate projection by the speaker?

A

“Most of my sales staff think like I think”

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2
Q

Justin is absent a lot, his co-workers are also absent a lot, but he was almost never absent in his previous job. What kind of attribution is his manager likely to make?

A

Situation

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3
Q

Projection is the tendency to act differently from the way we feel; to put on a false face, so to speak.

A

false

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4
Q

Based on the attribution model, if “Amy acts differently from everyone else.”, she is invoking a ________ cue.

A

consensus

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5
Q

Paula is an employment interviewer. One day she interviews three job applicants and rates the third applicant very negatively. If the contrast effect is responsible for this negative rating, we can be sure that the first two applicants were

A

perceived as well qualified for the job

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6
Q

When we invoke ________, we tend not to perceive differences between people

A

a stereotype

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7
Q

A fair reward and recognition program is an example of a supportive human resource practice that leads to the development of POS

A

true

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8
Q

Paul engages in a low consensus behaviour. What other combination of uses will ensure that observer makes a dispositional attribution about the behaviour?

A

the behaviour is also low in distinctiveness and high in consistency

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9
Q

You seem to be really rude and don’t like the comment you made about my friend! Unfortunately, your words are really diminishing all the other positive characteristics that you have.” This is an example of which of the following

A

the halo effect

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10
Q

William inaccurately attributed Ashley’s failure to show up at work to her poor work ethic. This is a potential example of the fundamental attribution error.

A

true

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11
Q

Women have been shown to suffer from a stereotype that is detrimental to their ______

A

all of these options are correct

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12
Q

While building a new house, Pete drops a hammer and it almost hits Billy smack in the head. If Billy develops a situational (instead of a dispositional) explanation of Pete’s behaviour he might assume that

A

the hammer was oily and slipped

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13
Q

If primacy is operating within a selection interview, the job candidate would be well advised to

A

be sure her good qualities come out early in the interview

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14
Q

Jennifer is a manager of 30 employees. Lately she has been floored with work, but needs to find time to give employees their annual performance evaluations. She opts to rate all her employees average scores. Jenn is committing

A

central tendency

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15
Q

Which of the following statements is indicative of an implicit personality theory on the part of the speaker?

A

Introverts are honest

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16
Q

Steph was poorly treated in an employment interview and perceived the organization as lacking respect for its employees. What is this an example of?

A

Signalling theory

17
Q

Which one of the following is NOT associated with building trust according to the trust model?

18
Q

After writing an essay, Paul told everybody that he did not work very hard and spent the weekend binging on Netflix and playing video games. However, when the essay grades were posted the following week, Paul told everybody that he never worked so hard for an essay in his life and he described himself as a genius. What is this an example of?

A

The self-serving bias

19
Q

Elaine thinks that her new hardworking friend is also very honest, so she agrees to lend him some money. What is this an example of?

A

Implicit personality theories

20
Q

Academic Brewers wants to improve their employee’s perceptions of organizational support. They hired a new director of human resources to implement a variety of supportive human resource practices. What practices are likely to be most effective for developing more positive perceptions of organizational support?

A

Participation in decision making and opportunities for growth and development