chapter 6 Flashcards

(20 cards)

1
Q

Your friend Jill, has asked you the OB expert for help. Her boss is considering increasing her task variety. She wants to know what this means, can you tell her.

A

The extent to which a job requires an individual to perform a wide range of tasks on the job

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2
Q

Your friend is convinced that the the Job Characteristic Model works well, mainly because it incorporates moderating variables, but he can’t remember where these variables fit within the model. Can you identify where they fit?

A

between job characteristics and outcomes

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3
Q

Your boss has asked you to increase employee motivation via the Job Characteristic Model, based on your knowledge of this model, employees should respond most favourably to jobs high in motivating potential when growth needs strength is _______ and satisfaction with job context factor is _______.

A

high; high

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4
Q

Debbie is worried about implementing job enrichment techniques, particularly because her employees seem to have really poor interpersonal skills? Which of the following should she be the most concerned about

A

establishing client relationships

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5
Q

You tell your friend that Jody has high level of prosocial motivation. Your friend seems puzzled, can you tell him what it means?

A

The desire to expend effort to benefit other people

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6
Q

Robert doesn’t feel like he has any responsibility over his work. According to the Job Characteristics model, which of the following characteristics is low?

A

Autonomy

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7
Q

After completing her degree, Jenn started a new job and immediately began to make changes to her autonomy and skill variety. What is Jenn Doing?

A

Increasing structural job resources

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8
Q

Jessie’s jean, a company that makes jeans, is interested in introducing gainsharing. This type of plan with most likely have the greatest impact on it’s employees

A

pay

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9
Q

Your friend, Luc, is really confused about his job. His boss told him that he is going to redesign his job via job enlargement. Luc has no clue what this means, can you tell him.

A

Luc’s job will have more job breadth

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10
Q

Your boss is considering using pay to motivate her employees. Can you tell her which of the following is the most accurate?

A

Employees and managers underestimate the importance of pay as a motivator

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11
Q

My employees seem really bored, I was thinking of trying to motive them by helping them build greater skills and expertise by performing a variety of different jobs. Many companies have successfully done this in the past and it is commonly known as:

A

job rotation

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12
Q

Your boss asked you for your thoughts on compressed workweeks. Like an intelligent person would, you went out and examined existing research on the topic. Based on what you found you can report to her that

A

there is a positive effect on job satisfaction

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13
Q

Which of the following best represents the categories associated with work design characteristics?

A

Motivational characteristics, social characteristics, work context characteristics

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14
Q

Pauline’s job doesn’t have much depth, yet, it is very broad. She is most likely a

A

assembly line utility worker

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15
Q

Rebecca, a middle level marketing consultant, makes $65 000 a year. Her supervisor, makes around $72 000, her peers make $62 000, and her employees average $55 000 a year. Rebecca doesn’t know how much her co-workers get paid, but we asked her to take a guess. Based on existing research, what do you think that she will say

A

the peers average $63 000

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16
Q

Your boss has just given you more tasks to do, which incorporate more responsibility and more autonomy. Your boss is clearly using job enlargement to increase your motivation.

17
Q

Your friend works for an organization that increases her salary each time she acquires a new skill. Which of the following is one of two terminologies that refers to this

A

Pay-for knowledge (skill-based pay)

18
Q

Your friend, Pete, is trying to motivate one of his employees by using Management by Objectives. He is struggling and asks you to identify what the problem could be with his implementation. Which of the following statement is likely the most accurate.

A

performance reviews may become an exercise in punishing employees

19
Q

Pete’s job has low job scope, consequently he has a low motivating potential score.

20
Q

Which statement is the most accurate about the effects of pay on job performance?

A

Bonus pay has a stronger effect than conventional merit pay