HPM 10.5

Question 1

What services does the EAP provide to employees?

Answer 1

Assistance with marital and family issues, alcohol and drug use, finances, stress and emotional concerns, and unusual work issues.

Question 2

Who is eligible for EAP services?

Answer 2

All employees, their lawful spouses, unmarried dependent children, and registered domestic partners.

Question 3

Under what circumstances can EAP confidentiality be breached?

Answer 3

When records are subpoenaed, when there is a threat of harm to self or others, suspected child or elder abuse, or confession to a crime.

Question 4

How many EAP sessions are available for Level 1 employees?

Answer 4

Twenty-eight (28) sessions per fiscal year.

Question 5

What are the consequences for losing EAP eligibility?

Answer 5

Employment termination, fraudulent use of services, or the contract ending between the State of California and Magellan.

Question 6

For how long can employees use EAP services after retirement?

Answer 6

90 days after retirement.

Question 7

What is the purpose of the Peer Support Program (PSP)?

Answer 7

To prevent or lessen the negative emotional or physical impact of critical incidents on employees and their families.

Question 8

Who can be a volunteer in the Peer Support Program?

Answer 8

Uniformed employees, dispatchers, and associates who have experienced critical incidents.

Question 9

True or False: Peer support is a substitute for professional counseling.

Answer 9

False.

Question 10

What is the main purpose of the Employee Substance Abuse Program (ESAP)?

Answer 10

To encourage employees to seek help for alcoholism, alcohol abuse, and prescription drug dependency.

Question 11

What constitutes ‘substance abuse’ in the context of ESAP?

Answer 11

Alcoholism, alcohol abuse, or nontherapeutic dependence on legally prescribed drugs.

Question 12

What responsibility does the CHP have towards employees seeking help for substance abuse?

Answer 12

Assist in a confidential manner without initiating disciplinary action if help is requested prior to adverse actions.

Question 13

What happens if an ESAP volunteer learns about an employee’s criminal activity?

Answer 13

The information must be disclosed to the employee’s commander and during any subsequent investigations.

Question 14

What is the role of the Critical Incident Response Team (CIRT)?

Answer 14

To assist in critical incident stress management and support services for employees injured or killed in the line of duty.

Question 15

What is the recommended timeframe for scheduling a Critical Incident Stress Debriefing (CISD)?

Answer 15

Within 24-72 hours post event.

Question 16

True or False: Attendance at a CISD session is mandatory.

Answer 16

False. Only after shooting.

Question 17

What should commanders do if an employee has been involved in a shooting incident?

Answer 17

Refer them to a CISD and/or a one-on-one counseling session.

Question 18

How can employees obtain services from the EHWS?

Answer 18

By calling the dedicated employee assistance line at (916) 843-3320.

Question 19

What is emphasized about participation in the ESAP?

Answer 19

Participation is strictly voluntary.

Question 20

What must employees do if they contact the ESAP for help?

Answer 20

Cooperate fully in their own recovery.

Question 21

What is the employee’s responsibility regarding treatment costs not covered by EAP?

Answer 21

The employee is responsible for the cost of treatment services.

Question 22

What is the purpose of the Wellness Program?

Answer 22

To encourage participation in voluntary wellness activities.

Question 23

Fill in the blank: All competitive physical activity events through the Wellness Program shall be conducted during _______.

Answer 23

off-duty time.

Question 24

What is the responsibility of the employee regarding costs for expenses not accepted by the State Compensation Insurance Fund?

Answer 24

Any costs will be the responsibility of the employee.

Question 25

What is the purpose of the Cancer Survivor Support Group?

Answer 25

Support for cancer survivors.

Question 26

What should employees participate in according to the Wellness Program?

Answer 26

Voluntary wellness activities.

Question 27

Who is responsible for injuries sustained during off-duty exercise related to wellness events?

Answer 27

The employee.

Question 28

When shall competitive physical activity events organized through the Wellness Program be conducted?

Answer 28

During off-duty time.

Question 29

What are employees in Areas/Sections with on-site exercise equipment encouraged to do?

Answer 29

Utilize the equipment during off-duty time.

Question 30

What document must be posted near exercise equipment?

Answer 30

Department liability notice, CHP 430.

Question 31

What must employees do before utilizing on-site exercise equipment?

Answer 31

Read and sign a CHP 430.

Question 32

What is the role of commanders regarding the CHP 430?

Answer 32

Review, sign, and place it in the employee’s field folder.

Question 33

What does the Survivor Outreach Program do?

Answer 33

Contacts surviving family members to determine desire for contact with CHP.

Question 34

What will OESA determine from the survivor regarding contact with CHP?

Answer 34

The level and frequency of contact desired.

Question 35

Under what circumstances can EAP confidentiality be breached?

Answer 35

When records are subpoenaed, when there is a threat of harm to self or others, suspected child or elder abuse, or confession to a crime.