HPM 5.1

Question 1

What color ink should be used for signatures on correspondence?

Answer 1

Blue ink

Question 2

Which manual contains the proper format for signatures?

Answer 2

HPM 5.1 Chapter 3, Category 1 Correspondence, and Chapter 4, Category 2 Correspondence

Question 3

What is the CHP 51WP used for?

Answer 3

Correspondence between state agencies

Question 4

What should be used for all other correspondence outside of state agencies?

Answer 4

California Highway Patrol letterhead

Question 5

What is the recommended reference source for departmental written work?

Answer 5

The Gregg Reference Manual

Question 6

What type of correspondence is prepared on a CHP 51WP, Memorandum template?

Answer 6

Category 1 correspondence

Question 7

What is the purpose of Category 2 correspondence?

Answer 7

To address agencies or individuals outside of California state government

Question 8

How many elements must file numbers consist of?

Answer 8

A minimum of four elements

Question 9

What is the first element in a file number?

Answer 9

Signatory’s Location Code

Question 10

How is the signatory identification number formatted for nonuniformed individuals?

Answer 10

It is preceded with an ‘A’ (e.g., A1234)

Question 11

What element indicates the Office of Primary Interest (OPI) in a file number?

Answer 11

The fourth element

Question 12

What should be included at the top of the second and each succeeding page of a letter or memorandum?

Answer 12

• Name of the addressee(s)
• Page number
• Date

Question 13

What is the minimum space that should be left before resuming correspondence on a new page?

Answer 13

Four line spaces

Question 14

Define ‘font’.

Answer 14

A collection of characters and symbols that are of the same typeface, quality, size, stroke weight, and style

Question 15

What are two examples of typefaces acceptable for departmental correspondence?

Answer 15

• Times New Roman
• Arial

Question 16

What point size should departmental correspondence be prepared in?

Answer 16

12 point size

Question 17

What is the purpose of Communications Network (Comm-Net) messages?

Answer 17

To disseminate information and establish policy for up to 90 calendar days

Question 18

What must be done with Communications Network messages for CHP employees to view them?

Answer 18

They must be uploaded to the Communications Network Message System site

Question 19

Fill in the blank: The second element of a file number is the _______.

Answer 19

Signatory Identification

Question 20

True or False: A paragraph of less than four lines can be divided between pages.

Answer 20

False