Lesson 9

Question 1

There are 3 communications processes. Which are they ?

Answer 1

Plan communication management
Manage communications
Monitor communication

Question 2

The sender is responsible for distribution. Here communication is one way.

Answer 2

Push communication

Example: emails, report,blogs

Question 3

The receiver is responsible for accessing the information. There is a large amount of information to convey, a large group of stakeholders.

Answer 3

Pull communication.

Example: databases, the team’s intranet site, the repositories where information is stored.

Question 4

Immediate two-way communication, then use some form of interactive communication

Answer 4

Interactive communication

Example: meeting, phone calls, instant messaging

Question 5

Formula to calculate the number of communication. Channels.

Answer 5

N x (N-1) / 2

Question 6

The tools and techniques used to monitor communication can be broken down into three distinct areas:

Answer 6

Written documentation

Verbal communication

Monitoring communication

Question 7

An analytical technique to determine the information needs of the project stakeholders

Answer 7

Communication Requirements Analysis

Question 8

Which of the following is an example of push communications ?

Intranet site
Emails
Databases
Meeting

Answer 8

Emails

Question 9

In communication, there is a sender, a receiver and medium. The diagram of this relationship is an example of a communications____.

Technique
Model
Method
Tool

Answer 9

Model

Question 10

If the current team has 12 members. How many communication channels are there ??

Answer 10

66

Question 11

Which of the following techniques influences the effectiveness of your communication management?

Writing style
Team collaboration site
Company culture
Communication constraints

Answer 11

Writing style

Question 12

You are required to present the monthly executive project briefing. This is an example of:

1-Formal and verbal communication
2- Formal and written communication
3-Informal and written communication
4-Informal and verbal communication

Answer 12

Formal and verbal communication