Flashcard 1
Q: What are four key benefits of group work?
A: Efficient, relational, shared experience, practical.
Flashcard 2
Q: What are some challenges of group work?
A: Readiness, trust, limited individual focus, peer pressure, disruptive behaviour, confidentiality.
Flashcard 5
Q: Name three things a facilitator does.
A: Guides the process, draws out ideas, remains neutral.
What makes a great facilitator?
A: Belief in group power, hopefulness, empathy, self-awareness, emotional regulation, big-picture view.
What are the core roles of a facilitator?
A: Meaning-maker, caring presence, energiser, executive, integrator, here-and-now anchor.
Name three essential facilitator skills.
A: Invite vulnerability, create safety, guide without being the center.
What are some practical competencies for facilitators?
A: Spot dynamics, reflect/clarify, start/end sessions well, model behaviour, keep ethical focus.
What factors distinguish one group from another?
A: Composition, boundaries, size, interaction, interdependence, structure, goals, origin, unity, entitativity.
What is group structure?
A: The invisible framework — norms, values, and roles — that holds the group together.
Define group norms and their purpose.
A: Unspoken rules guiding behaviour; can enhance safety or create tension.
What are the four types of norms?
A: Descriptive, injunctive, prescriptive, proscriptive.
How do norms develop?
A: Explicit agreements, primacy, critical events, carryover experiences.
What are some helpful group norms to set early?
A: Punctuality, listening, confidentiality, shared decisions, fairness, respect.
What’s the difference between norms and values?
A: Norms = behaviours; Values = shared beliefs.
Name examples of group values.
A: Respect, acceptance, participation, confidentiality.
Name three types of group roles.
A: Formal, task, group-building
Give examples of task roles.
A: Initiator, info sharer, opinion giver, coordinator, energiser, recorder, evaluator.
Give examples of group-building roles.
A: Encourager, gatekeeper, harmoniser, standard setter, follower.
What are examples of self-centred or disruptive roles?
A: Aggressor, dominator, rescuer, silent member, monopoliser, distractor.
What causes challenging behaviours in group work?
A: Lack of group experience, unclear norms, irrelevant tasks, trust issues, deeper struggles.
What are intragroup dynamics?
A: Participation, communication, relationships, nonverbal cues, emotional climate.
What builds trust in groups?
A: Competence, benevolence, integrity.
How can facilitators build trust?
A: Communicate openly, supportively, fairly, predictably, competently.
What is group cohesion?
A: Unity, loyalty, responsibility, pride in the group.
