What is the purpose of professional standards in group work?
A: To guide ethical, safe, and effective practice while protecting clients’ rights.
What does “multiple clients” mean in group work?
A: It refers to having several stakeholders (e.g., members, agencies, managers) with expectations about the group, requiring clear agreements on roles, information sharing, and responsibilities.
What is a dual relationship?
A: When a facilitator has another role with a client (e.g., friend, colleague, service provider).
What is informed consent in group work?
A: The right of members to be fully informed and make autonomous decisions about participation.
What key topics should informed consent cover?
A: Duration, attendance, risks, confidentiality, info sharing, withdrawal, costs.
What must be done when participation is mandated?
A: Clarify expectations, outline processes, explain consequences of non-compliance, and respect rights
What is the policy on leaving a group?
A: Members have the right to withdraw, but they should first discuss this with the facilitator (and group). Procedures must be explained early to minimise disruption and protect group cohesion.
What is competence in group work?
A: Only practicing within your training and qualifications
What is re-contracting?
A: Updating agreements when group circumstances change (e.g., new members, facilitator changes).
Why is confidentiality critical in group work?
A: It protects client privacy under the Privacy Act (1988) and builds trust.
How is confidentiality managed?
A: Through informed consent, group agreements, and clear disclosure of limits.
What are examples of psychological risks in groups?
A: Pressure, scapegoating, emotional discomfort, transference.
Strategies to reduce risks?
A: Careful screening, mutual respect, addressing feelings, avoiding confrontation, using evidence-based methods.
What should facilitators do about absences?
A: Check in with absent members to prevent unnoticed issues.
When should a facilitator refer a member?
A: When issues are beyond scope; provide support and referrals.
What happens during group closure?
A: Members reflect on learning, share experiences, and prepare for life beyond the group.
Why is closure important?
A: It helps manage feelings of grief or anxiety about ending and consolidates growth.
What is formative evaluation?
A: Ongoing assessment of group processes.
What is summative evaluation?
A: Assessment of outcomes at the end of the group.
What methods can evaluation use?
A: Informal discussions, written feedback, standardised measures, follow-up interviews.
Why is record-keeping important?
A: To document goals, outcomes, and events while protecting confidentiality.
What is supervision in group work?
A: Regular meetings with professionals for reflection, guidance, and ethical oversight.
Why is professional development important?
A: To maintain competence, update skills, and ensure effective, ethical practice.
