what is a open question ?
does not have fixed range of answers and respondents are free to answer in any way they wish and they tend to produce qualitative data that is rich in depth and may be difficult to analyse
what is a closed question ?
after a fixed number of responses , quantative data like this is usually easy to analyse but may lack depth , can be seen in the form of likerts and on a scale
what is a questionnaire ?
pre set list of written questions that access thoughts / feelings . there are a number of different styles of questions
strengths of open questions
limitations of open questions
strengths of closed questions
limitations of closed questions
strengths of questionnaires
limitations of questionnaires
what is a unstructured interview ?
informal chats with no set questions
the interaction tends to be free flowing
what is a structured interview ?
formal interview with pre determined questions that are asked in a fixed order
strengths of structured interviews
straightforward to replicate due to their standarised format
targeted questioning
some questions produce quantitative data
limitations of structured interviews
cannot ask follow up questions so no elaboration which can be frustrating
social desirability bias
strengths of unstructured interviews
more sensitive approach to topics
can follow up points so likely yo gain more insight
limitations of unstructured interviews
time consuming
social desirability bias
analysing data is more difficult
more skilled specialist interviewer so more expensive