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Decks in this class (80)
Organizing (intro)
Establishing social systems desig...,
The grouping of activities for th...,
A framework in which a management...
3
cards
Characteristics of an Organization
Every organization has a specific...,
Organizations consists of people ...,
It defines and limits the behavio...
12
cards
Types of Organizational Structure
Types of organizational structure 1,
Types of organizational structure 2,
Types of organizational structure 3
7
cards
Types of Formal Structure
Types of formal structure 1,
Types of formal structure 2,
Types of formal structure 3
5
cards
Types of Adaptive Model Structure
Types of adaptive model structure 1,
Types of adaptive model structure 2,
Types of adaptive model structure 3
6
cards
Organizational Charts
A drawing that shows how the part...,
Depicts the formal organizational...,
Uses of organizational charts 3
11
cards
Types of Organizational Charts
Types of organizational charts 1,
Depicts the chief executive at th...,
This structure clearly defines th...
11
cards
Line and Staff Relationship
A chain of command a manager staf...,
Depicted by a solid line on an or...,
In this relationship the manager ...
4
cards
Organizational Relationship
The organizational chart defines ...,
___________ represents communicat...,
_____________ between positions d...
8
cards
Principles of Organization
Clearly define in writing the nat...,
Assign workers to be responsible ...,
Determining the number of employe...
16
cards
Organizational Culture
Set of symbols and interactions t...,
The source of motivation and coor...,
Types of organizational culture 3
5
cards
Organizational Climate
The perceived characteristics of ...,
Examples of some aspects of organ...
2
cards
Shared Governance
A model of nursing practice desig...,
Shared governance aim 2,
Characteristics of hospitals that...
3
cards
Staffing
Process of determining and provid...,
Involves the selection of qualifi...,
Staffing decisions are made by pe...
19
cards
Staffing: Levels of Care
Staffing levels of care 1,
Staffing levels of care 2,
Staffing levels of care 3
6
cards
Considerations in Developing a Staffing Plan
Considerations in developing a st...,
Considerations in developing a st...,
Considerations in developing a st...
8
cards
Selection of Personnel
Selection of personnel 1,
Selection of personnel 2,
Selection of personnel 3
8
cards
Types of Interview
Types of interview 1,
Types of interview requires littl...,
Types of interview requires great...
3
cards
Scheduling
0
cards
Directing
Aims to get the work done through...,
Issuance of assignments orders an...,
Doing phase of management 3
3
cards
Directing: Communication
Is the thread that binds an organ...,
Types of communication 2,
Types of communication 3
10
cards
Directing: Types of Verbal Communication
Generally direct threatening and ...,
Allows people to express themselv...,
An aggressive message presented i...
3
cards
Directing: Types of Written Communication
Convey information between indivi...,
Administrative orders which initi...,
Written procedures and techniques...
4
cards
Directing: Lines of Communication
Directing lines of communication 1,
Lines of communication 2,
Lines of communication 3
9
cards
Directing: Communication Skills
Directing communication skills 1,
Directing communication skills 2,
Directing communication skills 3
5
cards
Directing: Barriers to Communication
Directing barriers to communicati...,
Directing barriers to communicati...,
Directing barriers to communicati...
6
cards
Directing: Workplace Communication
Directing workplace communication 1,
Directing workplace communication 2,
Directing workplace communication 3
6
cards
Directing: Nurse and Physician Communication (Kosher, 2022)
Display maturity in a variety of ...,
Promotes client safety by minimiz...,
2 types of non assertive communic...
5
cards
Directing: SBAR/ISBAR
Standardized professional communi...,
Approach in providing accurate re...,
Sbar meaning 3
7
cards
Directing: Principles of Effective Communication
Directing principles of effective...
1
cards
Directing: Technology as a Tool in Contemporary Organizational Communication
Provides access to e mail file tr...,
Configuration such as online inte...,
Internal electronic data reposito...
5
cards
Delegation
Getting work done through others 1,
Purposes of delegation 2,
Aspects of delegation 3
13
cards
Guidelines for Effective Delegation
Guidelines for effective delegati...
1
cards
Delegation: Factors to Consider before Deciding to Delegate
Delegation factors to consider be...,
Determine the risk of patient in ...,
Delegate simple task often requir...
6
cards
Five Rights of Delegation
Five rights of delegation 1
1
cards
Cultural phenomenon to consider when delegating to a transcultural team
Cultural phenomenon to consider w...,
Especially dialect volume use of ...,
Interpersonal space differ betwee...
7
cards
Supervision
Involves overseeing the activitie...,
Consists of inspecting the work o...,
Purpose of supervision 3
4
cards
Motivation
Leadership function aims to arous...,
Types of motivation 2,
Types of motivation comes from wi...
4
cards
Motivational Theories: Reinforcement Theory
Views motivation as learning 1,
Behaviors is learned through oper...,
Reinforcement behavior modificati...
7
cards
Motivational Theories: Two Factor Theory
Explains motivation as a function...,
Extrinsic to the job itself pay s...,
Inrinsic to the job sense of achi...
3
cards
Motivational Theories: Expectancy Theory
Asserts that individuals are moti...,
3 components of expectancy theory 2,
3 components of expectancy theory 3
9
cards
Motivational Theories: Humanistic Motivational Theory
Methods to motivate people 1,
Assigning tasks more difficult th...,
Employees are motivated if given ...
13
cards
Decision making and Problem solving
A process whereby appropriate alt...,
A process whereby a dilemma is id...,
5 steps of the problem solving pr...
6
cards
Techniques of Group Decision Making
Techniques of group decision maki...,
Techniques of group decision maki...,
Techniques of group decision maki...
4
cards
Tools in Decision making
Tools in decision making 1,
Tools in decision making 2,
Tools in decision making 3
5
cards
Types of Decision-Making
Types of decision making 1,
Types of decision making 2,
Types of decision making 3
4
cards
Change
The process of making something d...,
Change that results from a well t...,
Deliberate application of knowled...
5
cards
Change Theory (Kurt Lewin)
Provides a social psychological v...,
Behaviors that facilitate change ...,
Behaviors that impede change beca...
9
cards
Change Strategies
Change strategies 1,
Change strategies rational beings...,
Change strategies used when there...
7
cards
Conflict
Generally defined as the internal...,
Usually attributed to the 2
2
cards
Categories of Conflict
Categories of conflict 1,
Categories of conflict 2,
Categories of conflict 3
4
cards
Conflict Process
Conflict process 1,
Conflict process first stage impl...,
Conflict process second stage int...
6
cards
Common Conflict Resolution
Each party gives up something it ...,
Used when one party pursues what ...,
One party sacrifices his her beli...
6
cards
Kinds of Groups
Kinds of groups 1,
Kinds of groups clusters of indiv...,
Kinds of groups evolve naturally ...
8
cards
Stages of Team Process
Stages of team process 1,
Stages of team process 2,
Stages of team process 3
9
cards
Controlling
Is the critical function of manag...,
True or false control is future o...,
The assessment of whether good pe...
5
cards
Categories of Control
Categories of control 1,
Categories of control 2,
Categories of control 3
3
cards
Quality Improvement
A systematic process to improve o...,
Development of new ideas the test...,
Out of the box ideas that systema...
3
cards
Quality Assurance
An inspection approach to ensure ...
1
cards
Quality Improvement vs. Quality Assurance
Assessing or measuring performance 1,
Determining whether performance c...,
Meeting the needs of the customer 3
5
cards
Total Quality Management (TQM)
Refers to cqi continuous quality ...,
Assumes that production and servi...,
Identifying the right things the ...
3
cards
Quality Principles
The priority is to benefit patien...,
Improvement opportunities are dev...,
Improvement of the quality of ser...
9
cards
Improvement Strategies
Is the continual and collaborativ...,
Jcaho joint commission of accredi...,
An unexpected unwanted occurrence...
7
cards
Charts used in QI
Allows the user to determine whet...,
Root cause diagrams cause and eff...,
It encourages staff to look for a...
7
cards
Quality Management Tools
Include measures of central tende...,
Refers to the middle value and ge...,
Dispersion of the measurements ra...
18
cards
Nursing Audits
A basic form of quality data coll...,
Conducted after a patient s disch...,
Conducted during a patient s cour...
4
cards
Structure Audits
Focus on the setting in which car...,
They include physical facilities ...
2
cards
Process Audits
Implement indicators for measurin...,
They are generally task oriented ...
2
cards
Outcome Audits
Can be either concurrent or retro...
1
cards
Performance Appraisal
Refer to the method by which thro...,
Types of performance appraisal 2,
Types of performance appraisal 3
21
cards
Types of Performance Appraisal
Types of performance appraisal 1,
Types of performance appraisal 2,
Types of performance appraisal 3
4
cards
Formal Performance Appraisal: Checklist/Forced Choice Method
As a rating method it provides se...,
These are quantity of work qualit...
2
cards
Formal Performance Appraisal: Narrative Essay
In its simplest form is an absolu...,
It provides detailed feedback to ...,
In ____________ the rater is task...
3
cards
Formal Performance Appraisal: Graphic Rating Scale
It usually reveals the printed tr...,
A horizontal line opposite each t...,
An employee s performance profile...
3
cards
Formal Performance Appraisal: Anecdotal Records/Critical Incidents
Helps in validating the technical...,
Whereas critical incidents are on...
2
cards
Formal Performance Appraisal: Forced Distribution Method
This performance appraisal system...,
This method assumes that the rati...
2
cards
Formal Performance Appraisal: Paired Comparison Method
This method may be applied feasib...,
Each employee is then paired with...
2
cards
Formal Performance Appraisal: Ranking/Rank Order Method
A comparison of the qualities of ...,
Simple ranking is performed among...
2
cards
Formal Performance Appraisal: Peer Review
Involves the examination and eval...
1
cards
Formal Performance Appraisal: Self-Appraisal
Employees were asked to submit wr...
1
cards
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(NLM) Midterms
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