Decision making and Problem solving

Question 1

A process whereby appropriate alternatives are weighed and one is ultimately selected.

May or may not involve a problem

Answer 1

Decision making

Question 2

A process whereby a dilemma is identified and corrected

An active process that starts with a problem and ends with a solution

Answer 2

Problem solving

Question 3

5 Steps of the Problem-solving process: Traditional Approach

Answer 3

1. Identify the problem
2. Gather and analyze the data
3. Generate alternatives and select an action
4. Implement the selected action
5. Evaluate the action

Question 4

Categories of Decision

Answer 4

Personal decisions
Organizational decisions

Question 5

Categories of Decision

Those which every staff member does in discharging duties

ex: leadership in team nursing

Answer 5

Personal decisions

Question 6

Categories of Decision

Relate to the operations of a unit or department or the entire system and they are of concerns to all members of the aforementioned organizational groups

Answer 6

Organizational decisions