Directing: Communication

Question 1

Is the thread that binds an organization together by a common understanding.

Transfer of information and understanding from one person to another.

Answer 1

Communication

Question 2

Types of Communication

Answer 2

1. Verbal Communication
2. Written Communication

Question 3

Types of Communication

Most effective means of communication

Maybe through patient contact, group conferences, staff meeting

Answer 3

Verbal Communication

Question 4

Types of Communication

Comes in the forms of memos, directives, manual of operations, and records and reports

Answer 4

Written Communication

Question 5

Organizational policy, procedures, events, and change may be announced in writing. Job descriptions, performance appraisals, and letters of reference are also forms of written communication.

Answer 5

Written Communication

Question 6

Channels of Communication

Answer 6

Visual (seeing)
Auditory (hearing)
Kinesthetic (touching)

Question 7

Level of Communication

Answer 7

Public
Intrapersonal
Interpersonal

Question 8

Level of Communication

Health teachings/instructions

Answer 8

Public

Question 9

Level of Communication

Self-talk

Answer 9

Intrapersonal

Question 10

Level of Communication

Involves communication between individuals, person-to-person or in a small groups

Answer 10

Interpersonal