What is organizational behaviour?
The study of what people think, feel, and do in organizations.
What is an organization?
A group of people who work interdependently towards a common purpose
Why is OB important for students?
Helps predict, understand, and influence workplace behaviour
Why is OB important for organizations?
It improves organizational effectiveness
What is organizational effectiveness?
When an organization :
Has a good fit with its external environment
Effectively transforms inputs into outputs
Satisfies the need of key stakeholders
What does it mean that organizations are ope systems?
They take inputs, transform them, and produce outputs while adapting to the environment.
What is corporate social responsibility (CSR)?
Actions that benefit society and the environment beyond profits and legal duties
What are the 3 parts of the triple bottom line?
Economic
Society
Environment
What is an inclusive workplace?
A workplace that values people of all identities and sees diversity as a resource.
What is work life integration? And how to improve work life integration?
Managing work and nonwork roles with low conflict.
Flexible schedules, boundary management
What is remote work?
2 benefits and 2 risks of remote work?
Doing a job away from the organizations physical site using technology
Better work life balance, higher productivity
Social isolation, weaker organizational culture
What are the 3 main employment relationships?
Direct employment: employee working directly with employer
Indirect employment: outsourced or agency work
Contract employment: worker is one firm serving a client
What does MARS stand for?
Motivation
Ability
Role perceptions
Situations factors
What is motivation?
Internal forces that affect a persons voluntary choice of behaviour
What is ability?
Aptitudes and learned capabilities required to complete a task
What are role perceptions?
Understanding job duties, priorities, and expected behaviours
What are situational factors?
Conditions beyond personal control that affect performance.
( time, tools, budget)
What is task performance? And what are 3 types of task performance?
Voluntary goal directed work behaviour
1. Proficient
2. Adaptive
3. Proactive
What are organizational citizenship behaviours (OCBs)
Helpful behaviours that support the organization or coworkers
What are counter productive work behaviours?
Voluntary actions that harm the organization
What does “joining and staying” refer to?
Employee turnover and retention
What is absenteeism?
Missing work
What is presenteeism?
Showing up to work while sick or not fully productive.
