Chapter 10 Pptx Flashcards

(14 cards)

1
Q

What is power?

A

The capacity to influence others

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2
Q

What determines power?

A

Control of valued resources + others dependence

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3
Q

What is dependence?

A

When someone needs what you control

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4
Q

What are the five sources of power? explain.

A

Legitimate power: authority from position

Expert power: power from knowledge/skills

Referent power: power from respect/admiration

Coerce of power: power from punishments or threats

Reward power: power from giving rewards

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5
Q

What are the four contingencies of power?

A

Nonsubstituability
Centrality
Discretion
Visibility

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6
Q

What is nonsubstitutability

A

No replacement exist for your resource

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7
Q

What is centrality?

A

How important you are in the workflow

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8
Q

What is discretion?

A

Freedom to make decision decisions

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9
Q

What is visibility?

A

Others know about your power

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10
Q

What is social capital

A

Resources gained through relationships

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11
Q

What are strong ties vs weak ties vs many ties?

A

Strong ties: close knit relationships

Weak ties: acquaintances

Many ties: resources increase with number of ties

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12
Q

What is influence?

A

Ability to change others, attitudes, or behaviours

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13
Q

 What are the 8 types of influence?

A
  1. Silent authority: follow requests without overt influence
  2. Assertiveness: applying legitimate and coercive power (vocal authority)
  3. Information control: manipulating others access to information
    4.coalation formation: group forms to fan more power than individuals
  4. Upward appeal: appealing to higher authority
  5. Persuasion: logic, facts, emotions
  6. Impression management: shaping public image
  7. Exchange: promising or reminding of benefits in exchange for compliance
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14
Q

What is organizational politics?

A

Using power for personal gain at others expense

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