What is a team?
A group of two or more people who interact
are interdependent
share a common purpose
mutually accountable
perceived themselves as a team.
What is an informal group?
Group that exists primarily for the benefit of its members
Why do you employee employees join informal groups?
Bonding
Social identity
Goal accomplishment
Emotional support
What is social loafing? How can it be reduced
The tendency for individuals to exert less effort when working in a team
Smaller team size, task specialization, job enrichment
What are the key elements in the team effectiveness model?
Team design (task characteristic, team size)
Team effectiveness ( accomplish tasks, satisfy member needs)
Team process (team development, team norms, team roles)
Organization and team environment
(Communication, organizational leadership)
What task characteristics are best suited for teams
Complex, divisible tasks with high interdependence, well structured tasks.
Why are smaller teams usually more effective?
Less processed loss
Faster development
More engagement
What are the five C’s of teamwork?
Cooperating
Coordinating
Communicating
Comforting
Conflict resolution
What are “ faultiness” in teams?
Divisions that split a team into subgroups based on characteristics
What are team processes?
The cognitive and emotional dynamics that influence how a team functions
What are the five stages of team development?
Forming ( discover expectations)
Storming (interpersonal conflict, compete for team roles)
Norming ( established roles,)
Performing ( task orientated, committed)
Adjourning
What are team norms?
Informal rules and shared expectations that regulate team behaviour
What are team roles? 2 types
Set of behaviours that people are expected to repeatedly perform.
Taskwork role: assist teams performance
Teamwork role: support team development
What is team cohesion?
The degree of attraction members feel toward the team and their motivation to remain part of it
What is trust in teams?
Positive expectations about another person in situations involving risk
Calculus based trust (lowest)
Knowledge based
Identification based (highest)
What is swift trust?
Immediate trust in newly formed teams
What are shared mental models?
What are complementary mental models?
Shared: when all team members have similar understandings of tasks and goals
Complementary: unique but compatible understandings across team members.
What is teambuilding?
Formal activities to improve improve the team development process
What are self-directed teams?
Cross functional teams that complete an entire work process with high autonomy
What are remote teams?
Teams whose members are geographically dispersed, and work apart
What are four constraints on team decision?
Time pressure
Evaluation apprehension
Peer pressure
Overconfidence
What are the four rules of brainstorming?
Speak freely
No criticism
Generate many ideas
Build on others idea ideas
