Chapter 5 Pptx Flashcards

(18 cards)

1
Q

What is employee motivation?

A

Forces within a person that affect the direction, intensity and persistence of effort

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2
Q

What is employee engagement?

A

Emotional and cognitive motivation, focussed intensely and persistently on work goals

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3
Q

What are employee drives?

A

Hardwired brain activities that correct deficiencies and energize behaviour through emotion emotions

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4
Q

What are employee needs?

A

Goal directed forces shaped by self-concept, social norms and past experience

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5
Q

What are the four drives in the fourdrive theory?

A

Acquire
Bond
Comprehend
Defend

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6
Q

What is the drive to acquire?

A

Desire to seek obtain and retain objects, status and experiences

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7
Q

What is the drive to Bond?

A

Desire to form social relationship, relationships, and mutual commitments

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8
Q

What is the drive to comprehend?

A

Drive to understand ourselves and the environment

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9
Q

What is the drive to defend?

A

Desire to protect ourselves, physically, and socially

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10
Q

What is Maslow‘s hierarchy of needs theory?

A

Needs are arranged in a hierarchy.

The lowest unmet needs motivates behavior.

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11
Q

What is intrinsic verse extrinsic motivation?

A

Intrinsic: personal satisfaction for doing an activity on your own

Extrinsic: motivation by external rewards are outcomes

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12
Q

What is learned needs theory?

A

Needs are shaped by self-concept social arms, and experience

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13
Q

What are the three learned needs?

A

Need for achievement (desire to accomplish goals)

Need for affiliation (seek approval from others)

Need for power (seek power for social or personal purposes)

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14
Q

What is the expectancy theory?

A

Motivation on three beliefs
1. Expectancy. “If I try hard, will I perform well?” ( E ~> P)

2 instrumentality “ if I perform well, will I actually get rewarded?”
( P ~> O)

  1. Valance. “ do I even care about the reward?” (V)
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15
Q

What is the equity theory?

A

People compare their input/output ratio to others to assess fairness

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16
Q

How do employees respond to inequity?

A

Reduce effort, demand more rewards, change, perception or leave

17
Q

What are three types of organizational justice?

A

Distributive
Procedural
Interactional justice

18
Q

What does SMARTER goal standing stand for?

A

specific
Measurable
Achievable
Relevant
Time framed
Exciting
Reviewed