Chapter 21 Flashcards

(11 cards)

1
Q

What are the aims of a business?

A

What the business wants to achieve in the long term

Aims provide a general direction for the business.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the objectives of a business?

A

Goals or targets that need to be met to achieve an aim

Objectives provide specific milestones for the business.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Why do businesses need to have objectives?

A
  • Employees need something to work towards
  • Help owners decide where to take a business and necessary steps

Objectives guide decision-making and performance assessment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What does SMART stand for in the context of business objectives?

A

Specific, Measurable, Achievable, Relevant, Time-bound

SMART criteria help in assessing business performance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

According to Peter Drucker, what is the principal objective of a business?

A

Survival

Organizations must adapt and change to cope with environmental changes.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the objective of profit maximization?

A

To make a profit that can reward owners and invest into the firm

Profit is vital for growth and increasing wealth.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What does sales maximization aim to achieve?

A

Increase sales as much as possible in a particular time period

Growing sales is a healthy sign for a business.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the objective of cost efficiency?

A

To reduce costs

Lower costs provide a competitive advantage, but may affect product quality or customer service.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is meant by employee welfare in business objectives?

A

Meeting the needs of employees more effectively

Improved welfare leads to happier, more productive workers.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the goal of customer satisfaction?

A

To meet the needs of customers

Satisfied customers are more likely to return and become loyal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are social objectives in a business context?

A

Promote prosperity and develop a strong relationship with the local community

This may involve minimizing pollution and job creation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly