quality Flashcards

(8 cards)

1
Q

what are the 7 ways to making sure products are produced to the highest standard?

A

-quality inputs
-quality control
-quality assurande
-quality management
-quality cirles
-quality standards
-benchmarking

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2
Q

explain quality inputs?

A

ensruing all inputs are of the highest standard.this includes:
-high quality raw materials
-well-trained staff
-up-to-date/well maintained machinery

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3
Q

explain quality control?

A

checking/inspoecting the product at the end of the production process

this prevents a faulty product from reaching the customers

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4
Q

explain quality assurance?

A

-checking the product at the regular intervals throughout the production proccess

allows for mistakes to be spotted earlier which can then be re-worked back into the prodcution process.quality assurance prevents a faulty producti from reaching the end of the production proccess

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5
Q

explain quality managment?

A

a whole organisational approach where the aim is that every part od the business is of the highest standard with zero errors/effinces

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6
Q

explain quality circles?

A

when groups of production workers meet with management to discuss ways to imrpove the production process

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7
Q

explain quality standards ?

A

-applyig to have your pridctu checked against a nindustry standard in order ot recieve a symbol/seal of approval on your packaging.(eg bsi kitemark or red lion on eggs)

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8
Q

explain benchmarking ?

A

copying the production techniques of the industry leader

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