2.1 Management

Question 1

_____ defines: Unbroken line of authority extending from the Director through a single subordinate at each level of
command down to the level of execution.

Answer 1

Chain-of-Command

Question 2

When a need develops for a single-use plan affecting more than a single bureau, or when it is necessary to develop a major project w/in limited time, it may be appropriate to assemble a ___ whose staff is provided on loan from various divisions or bureaus.

Answer 2

task force

Question 3

Vacation Schedules:
Adequate manpower resources must be consistently available for response to emergency situations; therefore, supervisors will prepare and manage their respective vacation schedules so that not more than __ percent of large agency elements are approved for vacation for any given period. Small agency elements will approve vacations as practicable to ensure an adequate staffing balance consistent with their respective operations.

Answer 3

12 %

Question 4

Acting Rank Notification &
Memo:
To ensure continuity of command, when section supervisors or above will be on leave __ hours or more, an acting rank notification designating an acting supervisor shall be prepared.

Answer 4

40 hours or more

Question 5

Command & Organization:
A senior command officer at emergency scene who chooses not to take command may be held accountable for unfavorable developments which could’ve been prevented by assuming control. When personnel from 2 or more dept’al elements engaged in joint operation, __ officer of element which initiated operation shall be in charge. Ofc of lesser rank shall assume command of op only if he possesses unique info or skills which are necessary for successful conclusion of op.

Answer 5

senior

Question 6

Span of Control:
No more than __ employees should be under immediate control of individual supervisor, unless variables of situation or needs of agency dictate otherwise. Each supervisors accountable for performance of his immediate subordinates.

Answer 6

12 employees

Question 7

True or False: Conflicting orders:
Upon receipt of conflicting order or instruction, employee shall advise of conflict. Responsibility for countermanding original order or instruction then rests w/ individual who issues conflicting command. If directed, latter command shall be obeyed first.

Answer 7

True

Question 8

A ___ supervisor is first level of supervision & has primary responsibility to guide, train, direct, & motivate subordinates.

Answer 8

field supervisor

Question 9

_______ is Central Records Bureau Commander & is responsible for coordination of agency’s records management program. Questions regarding release of records should be directed to _______.

Answer 9

Records Management Liaison Officer
(RMLO)
*Questions regarding the release of records should be directed to the RMLO

Question 10

MDSO maintains goals & objectives that’re updated by the _____ on an annual basis when preparing Agency Business Plan. All major organizational elements must review their goals & objectives & submit revisions on annual basis for inclusion in Agency Business Plan.

Answer 10

Planning & Special Projects Office (PSPO)

Question 11

Purpose of ______ is to succinctly communicate intended accomplishments for agency for current & next fiscal year & describe any factors which may limit agency’s ability to achieve these accomplishments.

Answer 11

Agency Business Plan

*Plan includes a 3-5 year outlook for accomplishing objectives.

Question 12

Monthly Performance Review, addressing agency performance activities, is conducted on monthly basis. All major organizational elements are required to update their score card assigned to the ________. The ______ is used to align objectives & measure performance which has been identified in Business Plan for current fiscal year.

Answer 12

Active Strategy Enterprise (ASE) software program.

Question 13

Researching problem & developing solution, leaving nothing for final authority to do except approve/disapprove, is known as ____.

Answer 13

completed staff work

In such projects its essential that original
instructions include ID of problem, scope of endeavor, time limit for completion, & desired goal

Question 14

Acting rank notification shall be limited to __ calendar days.

Answer 14

30 calendar days

*If acting rank time period exceeds 30 calendar days, new notification is required.

Question 15

1. The ______ shall be responsible for verifying all acting rank notifications related to position vacancies. Furthermore, w/in 30 calendar days,
2. _____ is responsible for immediately notifying element commanders of any position, w/in their respective element, thats been eliminated or reallocated.

Answer 15

1. HRO
2. HRO

Question 16

____ is A written or oral directive issued by a superior to a subordinate or group of subordinates in the course of duty.

Answer 16

Order

Question 17

__ is An order which contains directives of temporary duration or which includes assignment, transfer, promotion or demotion of employee, or other personnel action.

Answer 17

Special order

Question 18

Employee who receives order which they believe to be contrary to law, ordinance, or agency rule shall report it in writing to concerned ______. Report shall contain facts of incident & any action taken. Appeals for relief from such orders may be made at same time.

Answer 18

Division Chief

Question 19

RMLO will coordinate w/ __ whenever requests for records involve extensive research & /or liaison w/ multiple agency elements, in order to accommodate requesting party.

Answer 19

GCO

Question 20

Most desirable means of obtaining compliance are recognition & ______ for proper performance & positive encouragement of willingness to serve.

Answer 20

reward

Question 21

Written or oral orders shall be in clear, understandable language, civil in tone, & issued in pursuit of agency business, policies, goals, & objectives.

_____ of issuing orders

Answer 21

Manner

Question 22

Office of Sheriff is responsible for keeping ____ advised of funeral arrangements as they’re received, planned, & finalized. Additionally, info received by CB concerning proposed funeral arrangements will be relayed immediately to Office of Sheriff.

Answer 22

Honor Guard

Honor Guard will monitor pending funeral arrangements & ensure that Sheriff, assistant sheriffs, & key staff personnel are advised of date, time, & other pertinent data of any scheduled funeral services.