Chapter 1

Question 1

What are the Professional MA Characteristics?

Answer 1

Professionalism
Courtesy and Respect
Empathy and Compassion
Respect and Diversity
Honesty, Dependability & Responsible
Professional Appearance

Question 2

What is Scope of Practice?

Answer 2

Range of Responsibilities and practice guidelines that determine the boundaries in which a healthcare worker practices.

Question 3

What are Standards of care?

Answer 3

Legal term that refers to whether the level and quality of patient services provided is the same as what another healthcare worker with similar training and experience in a similar situation would provide.

Question 4

What is Out of Scope for the MA

Answer 4

-Performing triage
-Prescribing or recommending medication
-Giving out drug samples w/o provider permission
-Automatically submitting refills w/o provider permission
-Administering IV medications
-Analyzing/ Interpretting test results
-Operating laser equipment
-Performing lab tests not waved by CLIA
-Ordering diagnostic/ radiographic testing or procedures.

Question 5

What are the 5 core functions of a Patient centered medical home?

Answer 5

-Comprehensive Care (Physical & Mental, Acute & Chronic Care) to all patients in the practice.
-Patient Centered Care (Primary healthcare that is holistic and relationship based)
-Coordinated Care (Including specialty, home health, and community services) Transition from hospital to home.