TRUST Flashcards

(8 cards)

1
Q

What is the TRUST model?

A

Building influence that scales through credibility, fairness, and reliability rather than intimidation or hype. Its core process is: T = Tell the truth early; R = Reliable follow-through; U = Understand incentives and emotions; S = Share credit and show humility; T = Tackle conflict fairly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What problem is the TRUST model designed to solve?

A

Building influence that scales through credibility, fairness, and reliability rather than intimidation or hype.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the steps of the TRUST model?

A

T = Tell the truth early; R = Reliable follow-through; U = Understand incentives and emotions; S = Share credit and show humility; T = Tackle conflict fairly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the master question for the TRUST model?

A

What would increase other people’s justified trust in me over time, especially when the situation is stressful or politically charged?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

When should I use the TRUST model?

A

Use it in leadership, partnerships, team management, hiring, conflict, and any repeated relationship where reputation matters.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What mistake does the TRUST model try to prevent?

A

It prevents confusing trust with likability and influence with pressure.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is the one-line rule of the TRUST model?

A

Trust grows when truth, reliability, fairness, and humility show up repeatedly under pressure.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

How do I know I am using the TRUST model correctly?

A

You are using it correctly if people bring you bad news sooner, commit more willingly, and need less coercion to align.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly