Chapter 21

Question 1

Gig Economy

Answer 1

the collection of markets that match providers to consumers on a task basis in support of on-demand commerce

Question 2

Gig economy refers to…

Answer 2

a growing segment of the labor
market where employment is outside a traditional full-time or part-time model, usually
in a freelance capacity

Question 3

Service gig work examples

Answer 3

Uber, Lyft

Question 4

Knowledge gig work examples

Answer 4

Toptal, peopleperhour, Catalant

Question 5

company and gig workers want to enjoy…

Answer 5

flexibility

Question 6

Data Analysis

Answer 6

Contract researchers or data analysts (e.g., market data, clinical data)

Question 7

IT experts

Answer 7

System launch, revision

Question 8

Marketing

Answer 8

Product promotion campaigns

Question 9

Consulting

Answer 9

Business consulting

Question 10

the 4 types of independent workers

Answer 10

Free agents, casual income, relunctants, financially strapped

Question 11

all over the world, what is the most popular type of gig worker

Answer 11

by choice

Question 12

Some gig workers are high-skill workers.

Answer 12

Yes

Question 13

Some gig workers choose to be gig workers.

Answer 13

Yes

Question 14

he rise of the gig economy is a phenomenon peculiar to the US

Answer 14

no

Question 15

What are the fundamental factors driving the
emergence of the gig economy?

Answer 15

What are the fundamental factors driving the
emergence of the gig economy?

– Economic reason: great recession (less need for
fulltime workers); increased labor cost

– Technological reason: IT, big data, internet,
smartphone

– Social and cultural reason: young generations’
preference for flexibility and autonomy

Question 16

Factor(s) that contributed to the rise of the gig economy

• Increased worker desire for flexible job arrangements.

Answer 16

True

Question 17

Factor(s) that contributed to the rise of the gig economy

• Economic Recession leading to less need for full-time
  workers.

Answer 17

True

Question 18

Factor(s) that contributed to the rise of the gig economy

• Decreased needs for in-house training.

Answer 18

True

Question 19

How do platform firms (e.g., Uber/Lyft) manage
gig workers?

Answer 19

legally not employer, its an individual platform and relationships so not liable

Question 20

Gig workers provide services to requesters
rather than

Answer 20

platform firms.

Question 21

• Gig workers are hired on

Answer 21

immediate demand.

Question 22

• Gig workers can work for several

Answer 22

platform(s) at
the same time.

Question 23

Gig workers have autonomy to choose whether
and when

Answer 23

they want to work.

Question 24

Gig workers are full-time workers.

Answer 24

False

Question 25

Gig workers have a direct employer-employee relationship.

Answer 25

False

Question 26

Gig workers operate under a platform-individual relationship.

Answer 26

True

Question 27

Gig workers rarely receive extensive benefits.

Answer 27

True

Question 28

Likely HRM practice in the gig economy * Process-oriented performance evaluation.

Answer 28

False

Question 29

Likely HRM practice in the gig economy * Result-oriented performance evaluation.

Answer 29

True

Question 30

Likely HRM practice in the gig economy * Position-based compensation.

Answer 30

False

Question 31

Likely HRM practice in the gig economy * Task-based compensation.

Answer 31

True

Question 32

Likely HRM practice in the gig economy * Secured employee tenure.

Answer 32

False

Question 33

Advantage(s) of using gig workers? * Decreased training costs

Answer 33

True

Question 34

Advantage(s) of using gig workers? * High flexibility in workforce management

Answer 34

True

Question 35

Advantage(s) of using gig workers? * Access to specialized skills

Answer 35

True

Question 36

Advantage(s) of using gig workers? * Low benefits costs

Answer 36

True

Question 37

Advantage(s) of using gig workers? * Low fixed pay

Answer 37

True

Question 38

“Buy” vs. “make” strategy

Answer 38

- Firms choose between buy and make strategies. They select the choice that is less costly Gig economy = buy strategy "purchasing people" cultivating people = make economy "making people"