Busi Org + HR > Chapter 4 > Flashcards

Chapter 4 Flashcards

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1
Q

relatively fixed means what?

A

will not budge, set in stone

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2
Q

relatively flexible means what?

A

loose goose, can change easily

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3
Q

What are individual differences that are fixed?

A

-Intelligence
* Ability
* Personality
* Core self evaluation

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4
Q

What are individual differences that are flexible?

A
  • Attitudes
  • Emotions
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5
Q

What’s core self evaluation

A

 Self esteem
 Self efficacy
 Locus of control
 Emotional stability
(neuroticism)

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6
Q

What are the work outcomes that are fixed?

A
  • Job performance
  • Job satisfaction
  • Turnover
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7
Q

What are the work outcomes that are flexible?

A
  • Organization
    citizenship behavior
  • Counterproductive
    work behavior
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8
Q

Intelligence

A

an individual’s capacity for constructive
thinking, reasoning, and problem solving

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9
Q

“John does well at work because of his capacity for
constructive thinking, reasoning, and problem solving. He
exhibits ____”
A. Conscientiousness
B. Intelligence
C. Emotional stability
D. Emotional intelligence
E. Internal locus of control

A

Intelligence

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10
Q

Intelligence is fixed and can never change over time.

A

False, Although intelligence is relatively fixed, it can be developed.

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11
Q

Linguistic

A

Learn and use spoken and written languages

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12
Q

Logical-Mathmatical

A

Deductive reasoning, problem solving, etc.

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13
Q

Musical

A

Appreciate, compose and perform music

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14
Q

Bodily-Kinesthetic

A

Use mind and body to coordinate physical
movement

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15
Q

Spatial

A

Recognize and effectively use patterns

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16
Q

Interpersonal

A

Effectively connect with and work with others

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17
Q

Intrapersonal

A

Understand and regulate oneself

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18
Q

Naturalist

A

Live in harmony with one’s environment

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19
Q

Tom does not score particularly well on standard IQ
tests. However, he has a unique ability to deal with
complex interpersonal situations. What would explain
this phenomenon?
A. practical intelligence
B. multiple intelligences
C. reasoning ability
D. emotions and attitude

A

B, Multiple intelligences

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20
Q

Practical Intelligence

A

The ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments
– Involves:
* Changing oneself to the environment (adaptation)
* Changing the environment to suit oneself (shaping)
* Finding a new environment with which to work (selection)
10

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21
Q

T/F: Intelligence is an individual’s capacity for constructive thinking,
reasoning, and problem-solving

A

True

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22
Q

T/F: The concept of intelligence has expanded historically.

A

True

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23
Q

T/F: Currently, intelligence is considered as intelligence quotient rather than
general mental abilities.

A

False

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24
Q

T/F: Intelligence can be developed.

A

-> Yes, although it is highly fixed.

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25
T/F: Engaging in constructive thinking, reasoning, and problem-solving may increase intelligence
True
26
Personality
The combination of physical, behavioral, and mental characteristics that give individuals their unique identity
27
The "Big 5" Model of Personality
Openness Conscientious Extraversion Agreeable Neuroticism
28
Openness to Experience
* If high: you are curious, imaginative, broad-minded * If low: you are conventional, conservative, and find comfort in the familiar things
29
Conscientiousness
* If high: you are responsible, organized, dependable, and persistent * If low: you are easily distracted, disorganized, and unreliable
30
Extraversion
* If high: you are sociable, assertive, outgoing, and talkative * If low: you are more quiet, reserved, timid, and thoughtful
31
Agreeableness
* If high: you are cooperative, trusting, and warm * If low: you are antagonistic and cold
32
Neuroticism (aka Emotional Stability)
* If high neuroticism (i.e., low emotional stability): you are vulnerable, nervous, anxious * If low neuroticism (i.e., high emotional stability): you are relaxed, calm, unworried, and secure
33
1. Which of the following is not one of the basic dimensions of the Big Five personality dimensions? A. Openness to experience B. Agreeableness C. Extraversion D. Emotional stability (* neuroticism) E. Esteem
Esteem
34
Big five personality are fixed and can never change over time.
False, Although personality is relatively fixed, it can be developed.
35
Emotional stability (* neuroticism) is not one of the Big Five personality
False
36
Extraversion is not one of the Big Five personality. X
False
37
Intelligence is fixed and can never change over time.
-> Although intelligence is relatively fixed, it can be developed.
38
Core self-evaluations represent a broad personality trait comprised of all of the following except A. Emotional stability (* neuroticism) B. Self-efficacy C. Self-esteem D. Conscientiousness E. Locus of control
Conscientiousness
39
John was terminated from his job and believed the reason was his boss did not like him, and his hard work was not appreciated. John likely has A. high emotional stability. B. an internal locus of control. C. low self-efficacy. D. an external locus of control. E. low self-esteem
an external locus of control
40
Proactive Personality
someone who is relatively unconstrained by situational forces and who affects environmental change. - Identify opportunities, show initiative, take action, and persevere until meaningful change occurs - Successful entrepreneurs typically exemplify proactive personality
41
Synergy
The strongest effects result when both you and your manager have proactive personalities.
42
Myers-Briggs Type Indicator (MBTI)
commonly used personality tests to help point people in a career direction
43
Emotions
Relatively brief/flexible/transient/ephemeral responses aimed at a specific target, such as a person, information, experience, or event.
44
Emotional Intelligence (EI or EQ)
- One’s ability to monitor one’s own emotions and those of others, to discriminate among them, and to use this information to guide one’s thinking and actions. - Composed of several dimensions including: o Personal competence: 1) self-awareness and 2) self management (control) o Social competence: 3) social awareness and 4) relationships management - Implications: better social relationships, well- being, etc.
45
Maria is a manager for Greens and Grits. Maria would like to improve job satisfaction for her employees. She can most efficiently accomplish this by implementing different policies dealing with A. personality. B. intelligence. C. core self evaluation D. emotions.
Emotions
46
T/F: Emotions can change psychological and/or physiological states.
True
47
T/F: Felt emotions are usually displayed at work.
False
48
T/F: Positive emotions may result from positive events.
True
49
T/F: Emotions may occur from past or possible future events.
True
50
Which of the following individual differences is the most fixed? A. Attitudes B. Core self-evaluation C. Intelligence D. Self esteem E. Emotions
Intelligence
51
T/F: Emotions are relatively stable responses to a specific target, such as a person, information, experience, or event
False, Not stable
52
T/F: Emotions can be positive and negative.
True
53
T/F: Felt versus displayed emotions can be different.
True
54
T/F: Emotion display norms dictate which types of emotions are expected and appropriate.
True
55
T/F: Individuals with better emotional intelligence may be related to better social relationships
True
56
T/F: Emotional intelligence is not related to social awareness but is related to relationship management
False, both are related
57
T/F: Emotional intelligence is related to self-awareness and self-management.
True
58
T/F: Selection is based more on fixed individual attributes than on flexible individual attributes.
True
59
T/F: Managements manage more fixed individual differences of a given workforce to increase work performance.
False, Fixed
60
T/F: Some individual attributes change from situation to situation
True
61
Which of the following individual differences is the most fixed? A. Attitudes B. Core self-evaluation C. Intelligence D. Self esteem E. Emotions
intelligence
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