Change Authority

Question 1

Which statement about change authorities is CORRECT?
A. Change authorities are only required for authorizing emergency changes
B. Change authorities are assigned when each change is deployed
C. Change authorities are only required for authorizing normal changes
D. Change authorities are assigned for each type of change and change model

Answer 1

D. Change authorities are assigned for each type of change and change model

Question 2

Which describes a ‘change authority’?
A. A model used to determine who will assess a change
B. A person who approves a change
C. A tool used to help plan changes
D. A way to manage the people aspects of change

Answer 2

B. A person who approves a change

Question 3

Which is CORRECT about change authorization?
A. A change authority is assigned each time a standard change is requested
B. Emergency changes are authorized by the technician making the change
C. Assignment of the change authority is based on the change type and model
D. The change authority will ensure changes are authorized after they are deployed

Answer 3

C. Assignment of the change authority is based on the change type and model

Question 4

Which describes a CORRECT approach to change authorization?
A. Changes included in the change schedule are pre-authorized and do not need additional authorization
B. Normal changes should be assessed and authorized before they are deployed
C. Emergency changes should be authorized by as many people as possible to reduce risk
D. Normal changes are typically implemented as service requests and authorized by the service desk

Answer 4

B. Normal changes should be assessed and authorized before they are deployed

Question 5

Which of the following statements about change authorization is CORRECT?
A. Every time a standard change is requested a change authority is assigned
B. The technician making an emergency change can authorize such changes
C. The change type and model is the basis for assigning the change authority
D. Ensuring that changes are authorized after their deployment is done by the change authority

Answer 5

C. The change type and model is the basis for assigning the change authority