Progress Iteratively With Feedback

Question 1

Which is a result of applying the guiding principle ‘progress iteratively with feedback’?
A. The ability to discover and respond to failure earlier
B. Standardization of practices and services
C. Understanding the customer’s perception of value
D. Understanding the current state and identifying what can be reused

Answer 1

A. The ability to discover and respond to failure earlier

Question 2

What is recommended by the guiding principle ‘progress iteratively with feedback’?
A. A current state assessment that is carried out at the start of an improvement initiative
B. The identification of all interested parts at the start of an improvement initiative
C. An improvement initiative that is broken into a number of manageable sections
D. An assessment of how all the parts of an organization will affect an improvement initiative

Answer 2

C. An improvement initiative that is broken into a number of manageable sections

Question 3

Which guiding principle helps to ensure that each improvement effort has more focus and is easier to maintain?
A. Start where you are
B. Collaborate and promote visibility
C. Progress iteratively with feedback
D. Think and work holistically

Answer 3

C. Progress iteratively with feedback

Question 4

Which benefit is MOST aligned with the guiding principle ‘progress iteratively with feedback’?
A. Service providers are able to respond more quickly to customer needs
B. Bottlenecks in the service provider’s workflow are identified
C. The complexities of the service provider’s IT systems are identified
D. The service provider gains a better understanding of the customer experience

Answer 4

A. Service providers are able to respond more quickly to customer needs

Question 5

Which guiding principle leads to a faster response to customer needs by timeboxing activities and learning from the outputs of previous activities?
A. Focus on value
B. Progress iteratively with feedback
C. Collaborate and promote visibility
D. Optimize and automate

Answer 5

B. Progress iteratively with feedback

Question 6

Which is recommended as part of the ‘progress iteratively with feedback’ guiding principle?
A. Analyze the whole situation in detail before taking any action
B. Reduce the number of steps that produce tangible results
C. Prohibit changes to plans after they have been finalized
D. Organize work into small manageable units

Answer 6

D. Organize work into small manageable units