Chapter 11 Flashcards

(20 cards)

1
Q

Leadership

A

is about interpersonal relationships with people individually and collectively and includes activities such as giving direction and motivating people.

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2
Q

Requirements of effective leadership

A

that a leader clearly understands the business environment, industry, stakeholders, available resources as well as the organisation itself, and takes strategic action, as required, to ensure a performing and sustainable organisation that is integrated into society.

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3
Q

To lead in a VUCA environment, a suite of cognitive readiness competences is needed, including the following

A

-Mental cognition
-Attention control
-Sense making
-Intuition
-Problem solving
-Adaptability
-Communication

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4
Q

Mental cognition

A

which is the ability to recognise and regulate one’s thoughts and emotions

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5
Q

Attention control

A

which is the ability to manage and focus one’s attention

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6
Q

Sense making

A

which is the ability to connect the dots and see the bigger picture

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7
Q

Intuition

A

where a person considers their instinctive feelings.

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8
Q

Problem solving

A

which is the ability to deal with challenges by using analytical and creative methods.

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9
Q

Adaptability

A

where a person is willing and able to change and adapt their behaviour and thinking as the situation changes.

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10
Q

The characteristics of ‘wicked problems’ include:

A

-They are challenging to describe

-There is no knowing when you have the solution

-There are countless possible solutions

-The solution is neither right nor wrong

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11
Q

Understanding leadership

A

-Leadership involves influencing others to act willingly towards the attainment of a goal.

-It is based on interpersonal relationships and not administrative activities and directives.

-In everything a leader does, they need to be ethical, doing right not only in what they aim to achieve, but also in how they do it

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12
Q

Leadership as a function of power

A

-Legitimate power
-Reward power
-Coercive power
-Referent power
-Expert power

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13
Q

Legitimate power

A

Influence based on the leader’s formal position in the organisation’s hierarchy

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14
Q

Reward power

A

The influence stemming from a leader’s ability to satisfy followers’ needs

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15
Q

Coercive power

A

The ability of a leader to obtain compliance through fear or punishment

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16
Q

Referent power

A

Influence based on followers’ personal identification with and respect for the leader

17
Q

Expert power

A

A leader’s specialised knowledge and/or skills

18
Q

The leader’s use of different types of power can lead to one of three types of behaviour in followers

A

-Commitment
-Compliance
-Resistance

19
Q

Commitment

A

Committed employees are eager to meet the expectations of the leader and strive to do so actively and with passion

20
Q

Compliance

A

Employees who merely comply with the expectations of the leader only do what must be done, usually without much enthusiasm.