Chapter 9.4

Question 1

Team cohesiveness

Answer 1

It demonstrates loyalty of team members to one another and to the team as a whole

Question 2

Effective team procedures

Answer 2

Team members who are taught about the stages of team development are less likely to become frustrated during the early forming and storming stages of team development

Question 3

Effective work team leaders

Answer 3

New team leaders require training in supporting disagreement and managing meetings

Question 4

Effective team e-communication requires:

Answer 4

-Setting up a daily task planner with times allocated to each task

-Using clear business language that everyone can understand and avoiding the use of jargon.

-Scheduling productive weekly team meetings to provide feedback on progress made

-Following online protocols that define respect and politeness in communication

-Using the appropriate communication tools

Question 5

team leaders can build a more engaged team by:

Answer 5

-Showing regular recognition and appreciation in a manner the individual team member will value, either in a team meeting or by sending a personal note

-Respecting the team members’ work boundaries

-Supporting a flexible workday.