Chapter 4.2 Flashcards

(18 cards)

1
Q

The utilitarian model

A

=focuses on actions (behaviour) and not on the motives for such actions.

-It drives organisations to constantly assess how activities are related to business performance.

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2
Q

The moral rights model

A

= holds that decisions should be consistent with fundamental rights and privileges

-Employees, customers, and the general public have the right not to have their lives and safety jeopardised.

-Employees, customers, and the general public have the right to be informed about important product or service matters that could influence their safety.

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3
Q

The justice model

A

= It assesses decisions and behaviour concerning how equitably they share benefits and costs among individuals and groups

-This model suggests that people should appreciate the viewpoints of other people.

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4
Q

Supporters of the justice model base the design of management systems on the three principles

A

-Distributive justice

-Fairness

-Natural duty

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5
Q

Distributive justice principle

A

-Individuals who are similar in relevant respects should be treated similarly

-Individuals who differ in relevant respects should be treated differently in proportion to the differences between them.

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6
Q

Fairness principle

A

-The organisation is fair

-Employees have chosen to accept benefits provided by the organisation or have utilised opportunities offered in order to further their own interests.

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7
Q

Natural duty principle

A

-Not to cause harm or hurt another person

-Not to cause undeserved distress

-To support ethical institutions.

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8
Q

Stakeholder concerns

A

-Customers
-Employees
-Society
-Owners and shareholders

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9
Q

Customers

A

Customer related concerns are often associated with cost savings or product or service quality improvements.

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10
Q

Employees

A

-Many of the concerns that employees currently have reflect changes in the structure of organisations, and the fact that work is a major activity in their lives.

-Remuneration is another area of concern to employees.

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11
Q

Society

A

organisations have invested in areas that could rightfully be said to be the responsibility of government.

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12
Q

The four cornerstones of sustainable development in any modern business venture are:

A

Purpose
People
Planet
Probity (having strong moral principles).

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13
Q

Topics introduced by the King IV report

A

-Outcomes‑based governance by placing accountability on the governing body

-Apply and explain the approach to disclosure of publicly available information

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14
Q

Management tools for encouraging ethical conduct

A

-Code of conduct

-Ethics committee

-Ethics training

-Whistle-blowing

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15
Q

Roles of the ethics committee

A

-Oversee social and economic development

-Ensure practices of good corporate citizenship

-Manage consumer relationships

-Ensure adherence to labour and employment conditions.

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16
Q

Ethics committee

A

A group of employees who oversee all aspects of the organisation that are related to ethics

17
Q

Whistle blower

A

An employee who reports unethical actions by their employer to other people that are capable of taking corrective action

18
Q

Code of conduct

A

A formal statement of an organisation’s principles concerning ethics and social values