Types of organisational change
-Anticipatory change
-Reactive change
Reactive change
It occurs when an organisation is forced to change in response to some event/s in the external or internal environment
Anticipatory change
-It takes place when managers make organisational modifications based on forecasts of upcoming events in anticipation of a new trend.
Degrees of change
-Incremental anticipatory change
-Radical anticipatory change
-Incremental reactive change
-Radical reactive change
The three-step planned change process
-Unfreezing the status quo
-Transitioning or Changing (moving) to a new state
-Refreezing new change/s to make it permanent
The process of organisational change
-ADD -IRS -DM
-Assess the environment
-Determine the performance gap
-Diagnose organisational problems
-Identify sources of resistance
-Reduce resistance
-Set goals
-Develop and implement an action plan
-Monitor change
External environmental factors that most commonly stimulate organisational change
-Market factors
-Macro factors
Macro factors
-Technology
-Demographics
-Globalisation
-Social issues
Market factors
-Customers
-Competitors
-The workforce
-Suppliers
performance gap
The difference between what management wants to do and what they accomplish.
Identify sources of resistance
-Fear/uncertainty
-Emotions
-Vested interests
-Misunderstandings and lack of trust
The change management process
-RED SDE
-Recognition of the need for change
-Establishment of goals for the change
-Diagnosis of relevant variables
-Selection of appropriate change techniques
-Development and planning for implementation of the change
-Evaluation and follow up
key attributes and behaviours are valuable for the success of change agents
-D-I-F-E
-Determination
-Intelligence
-Experience and networks
-Focus and flexibility
Approaches to organisational change
-Technology based approach
-Task based approach
-Organisational redesign approach
Approaches to organisational change
-Technology based approach
-Task based approach
-Organisational redesign approach
-People-orientated approach
Task-based approach
-Job simplification
-Job enrichment
Technology based approach
It involves either incremental adjustments or even radical innovations that not only affect workflow, but also production methods
Socio-technical systems
They involve consideration of the needs of both employees and the organisation in finding ways to satisfy customer demand.
Information technology
It comprises complex networks of computers and software telecommunications systems and networks as well as office devices or cloud-based computing and storage
Organisational redesign approach
It emphasises internal structural changes
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Chapter 122
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Chapter 1.222
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Chapter 1.316
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Chapter 221
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Chapter 2.223
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Chapter 2.31
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Chapter 420
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Chapter 4.218
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Chapter 722
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Chapter 7.219
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Chapter 7.320
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Chapter 7.423
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Chapter 820
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Chapter 8.221
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Chapter 8.320
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Chapter 8.420
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Chapter 921
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Chapter 9.220
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Chapter 9.322
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Chapter 9.45
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Chapter 1020
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Chapter 1120
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Chapter 11.43
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Chapter 1220
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Chapter 12.47
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Chapter 1320
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Chapter 1420
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Chapter 1520
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Chapter 15.37
