Chapter 2.2 Flashcards

(23 cards)

1
Q

Team design

A

It involves formulating goals to be achieved, defining tasks to be done, and identifying the staffing needed to accomplish those tasks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Dimensions of teamwork competency

A

-Designing teams
-Creating a supportive environment
-Managing team dynamics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Designing teams

A

-Creates systems for monitoring team performance

-Formulates clear objectives that inspire team members

-Appropriately staffs the team

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Creating a supportive environment

A

-Creates an environment characterised by empowerment

-Assists the team in identifying and acquiring the resources it needed to accomplish its goals

-Acts as a coach, counsellor and mentor and is patient with team members as they learn

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Managing team dynamics

A

-Understand the strengths and weaknesses of team members and use their strengths to accomplish tasks as a team

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Strategic action competency

A

-The ability to diagnose and assess different types of managerial problems and issues that might arise.

-They think in terms of relative priorities rather than ironclad goals and criteria

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Top managers must perceive changes in the organisation’s environment and be prepared to take strategic actions,

A

-executing specific plans

-assigning priorities to decision-making that is aligned with the organisation’s strategic goals and mission

-considering the long-term implications of decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Dimensions of strategic action competency

A

-Understanding the industry
-Understanding the organisation
-Taking strategic actions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Understanding the industry

A

-Understand the history of the industry

-Stays informed about the actions of competitors and strategic partners

-Quickly recognises when changes in the industry create significant threats and opportunities

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Understanding the organisation

A

-Understands and is able to balance the concerns of stakeholders

-Understands the strengths and limitations of various business strategies

-Understands the organisations strategic intent and vision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Taking strategic actions

A

-Establishes tactical and operational goals that facilitate strategy implementation

-Considers the long-term implications of actions to sustain and further develop the organisation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Global awareness competency

A

-Carrying out an organisation’s managerial work

-Its reflected in cultural knowledge and understanding, and cultural openness and sensitivity, as well as an ability to use interpersonal skills effectively in a multicultural context

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Dimensions of global awareness competency

A

-Cultural knowledge and understanding

-Cultural openness and sensitivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Cultural knowledge and understanding

A

-Has basic business vocabulary in each language relevant to own job

-Understands, reads and speaks more than one language fluently

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Cultural openness and sensitivity

A

-Understands how one’s own cultural background affects one’s own attitudes and behaviours

-Is sensitive to cultural cues and is able to adapt quickly in novel situations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Emotional intelligence (EI)

A

a form of personal and social intelligence that enables a person to perceive, understand, and manage their own emotions and the emotions of others, express and control emotions appropriately, and listen to others with empathy

17
Q

Self-management

A

an organisational context comprises what a person knows about their emotions, and the ability to manage those emotions in such a way as to establish positive relations and exchanges with other employees, customers, and suppliers.

18
Q

Dimensions of emotional intelligence and self-management competency

A

-Emotional intelligence
-Integrity and ethical conduct
-Personal drive and resilience
-Spiritual intelligence
-Self awareness and development
-Balancing work and life issues

19
Q

Integrity and ethical conduct

A

-Accepts responsibility for own actions

-Is willing to admit mistakes

20
Q

Personal drive and resilience

A

-Works hard to get things done

-Shows perseverance in the face of obstacles and bounces back from failure

21
Q

Self-awareness and development

A

-Uses strengths to advantage while seeking to improve or compensate for weaknesses

-Is willing to unlearn and relearn continually as changed situations call for new skills and perspective

22
Q

Spiritual intelligence

A

-Is a frame of mind and can also be regarded as a way of life

-Serves as a compass to distinguish between right and wrong and whats worthwhile

23
Q

In the 4IR era, the future of work will be characterised by the following:

A

-Increased productivity within an industry can increase demand in other industries.

-Automation is more likely to replace tasks and activities within an occupation rather than eliminate jobs in their entirety.