Itil 4 Flashcards & Quizzes

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Fichamento

Fichamento

By: Carolina Figueredo Guimarães

Big Data, Gestão de Projetos, Planejamento e Gestão Estratégica ...

13

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166

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IT Management @EMA

IT Management @EMA

By: Stelios Dolopikos

How Do You Manage Teams?, Skills Of A Good Manager, Characteristics Of A Good Manager ...

6

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58

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ITIL

ITIL

By: jack milligan

1). Key Concepts, 2). Guiding Principles, 3). Four Dimensions ...

6

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75

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Gestão e Governança

Gestão e Governança

By: Rodrigo Menchio

PMBOK 7, ITIL 4

2

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25

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ITIL Foundation

ITIL Foundation

By: Jennifer Toren

Chapter 1 - Introduction, Chapter 5 - ITIL Management Practices, Chapter 4 - The ITIL Service Value System (SVS) ...

5

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32

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ITIL

ITIL

By: Gracie Cash

Service Management (ITSM) and Key Concepts, 1. Understand the Key Concepts of Service Management -1.2 Describe the key concepts of creating value with Services, 1. Understand the Key Concepts of Service Management -1.3 Describe the Key Concepts of Service Relationships ...

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